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Crown Buick GMC - Service Center

Metairie, LA

4.6
932 Reviews

932 Reviews of Crown Buick GMC - Service Center

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January 19, 2024

Bought a 2018 chevy Colorado from James Kenedy in the used car department. Had just a few minor issued to be addressed, and they were. James seems to be a really nice fellow and i would recommend anyone More

by djs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kenedy
January 19, 2024

Scheduled on-line 2wks in advance to have maintenance and service done. They could only preform 1/2 of what was requested on that visit. Said I should not schedule service on-line? I was told to schedule a More

by KEVIN@NASHAC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Crown Buick GMC responded

Hello, we apologize for the inconvenience you've experienced. Please reach out to us directly so we can address your concerns promptly and ensure that your vehicle receives the necessary service work. Jennas@crownbuickgmc.com Thank you. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

January 19, 2024

Service is always on time and efficient, the staff is very courtesy to the customer, I recommend Crown. More

by RHICKSTRANSPORTATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

I trust Crown to perform the service I need to keep my vehicle in good condition. More

by DDONOVAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

When I pulled into the center, had to go inside, the person I needed was just chatting away with the person on the other side of desk, seem as if I was interrupting them. More

by THEBUCK63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no phote so don't want to make a guess
January 15, 2024

I thought the service was quick. The people were friendly. I feel everything is done right. More

by JOHNWINDHAM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Sellstrom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Normand
January 14, 2024

Your Service Advisor met with me soon after I arrived. Accepted my vehicle for service and kept me aware of the process throughout and for that, I'm grateful. More

by TERRELL209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
January 13, 2024

It’s my 2 nd truck from there, Al Chen and Sandy Cox are the best in the business, I won’t buy from no where else More

by patientnumber9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager in the room where you sign everything with that cool touchscreen, he was awesome as well , Al Chen
January 12, 2024

The service was great and the vehicle was ready in a acceptable amount of time. More

by DAN@JOHNLASTRAPES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

1st class operation. Simple to book my service appointment online. Car was ready when promised. More

by GAIENNIE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle - Service Advisor
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