Back

Crown Buick GMC - Service Center

Metairie, LA

4.6
932 Reviews

932 Reviews of Crown Buick GMC - Service Center

Sort by
February 26, 2024

They are always courteous, generous, helpful, and very knowledgeable. Every time we go there for service we are treated with kit gloves anything we ask they give us an answer for or a solution. Great cust More

by DRAGO_JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

I was surprised by the quick turnaround. I had a check engine light, they said it might be 3-5 days to fix it. Well they had it done the next day. They did say that the issue was one of the More

by RKMARSH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who in service
February 25, 2024

Have always been satisfied with the service. On my last visit i had the cabin filter changed. While I know the filter is accessed through the glove compartment, I did not expect the contents of t More

by TLG1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
February 25, 2024

Kaitlin and Sandy were very helpful in assisting me with my automotive issues. They were professional and courteous. More

by DMACK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Dauzat-Service
February 24, 2024

Over all my experience has been perfect from the time I brought my vehicle in for service. I was told it would take about 1.5 hour and I was able to make myself comfortable in their nice waiting room. All More

by ctlambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kennedy
February 23, 2024

Robin is wonderful to work with! I would recommend this place to everyone - Also love the coffee in the waiting room! More

by DAWNMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

They were very upfront with a realistic timeline for rerepairs. I appreciate them checking on part availability before dropping off my vehicle for recall work. More

by TAZZMAN914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn dauzat
February 18, 2024

Timely, efficient and effective service. My service rep immediately made the connection that I would have transportation upon leaving my car for service, and it was a very smooth transition More

by NAILSBYWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Every aspect of service was handled professionally and on time. I highly recommend Crown Buick GMC. More

by RDAVIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Great customer service. Was very professional. Know the Vehicle well and gave great advice. Job well done More

by SQUEAKY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
32
...