930 Reviews of Crown Buick GMC - Service Center
Fast and efficient service, friendly and attentive customer service from the moment i steped in the service department doors. customer service from the moment i steped in the service department doors. More
Excellent service department. Made everything go smoothly when getting my truck serviced! Will definitely return to Crown for my next purchase. Made everything go smoothly when getting my truck serviced! Will definitely return to Crown for my next purchase. More
This service has been one of my best services I have received since coming to the service department. The team seemed much more friendly and helpful. received since coming to the service department. The team seemed much more friendly and helpful. More
Crown Buick personnel routinely provide clear communications in a courteous manner. The service department provides the services that I want at a competitive price. communications in a courteous manner. The service department provides the services that I want at a competitive price. More
Made an appointment for a front end alignment and suspension check. I was told I would be given a loaner car to use upon arrival I was told there was nothing stating that in the system. I was told th suspension check. I was told I would be given a loaner car to use upon arrival I was told there was nothing stating that in the system. I was told they had a 3-4 day backlog and couldn't promise I would get my truck back the same day. After it was at the dealership for an hour or so, I check the map thru the my gmc app and saw my truck was park at a house for over forty five minutes, which turned out to be where the technician lived. I went to the dealership and questioned it. I was told the tech had to take it for a test drive and didn't seem like a big deal. Pretty much acted like this was a normal in the service department. More
Very professional and work done fast. Also courtesy driver delivered me home at no cost. Also courtesy driver delivered me home at no cost. More
Can’t say enough! From scheduling the appointment to dropping it off to picking it up. Smooth! Great people, great service, highly recommend!! From scheduling the appointment to dropping it off to picking it up. Smooth! Great people, great service, highly recommend!! More
I truly enjoy coming to this dealership. Each experience is always different, yet extraordinary. They are a great team, who take the time to ensure they are meeting all expectations as well Each experience is always different, yet extraordinary. They are a great team, who take the time to ensure they are meeting all expectations as well as giving expedited and quality services. I am grateful for the customer service experience. Kyle Kennedy and the team, AWESOME! More