Crown Buick GMC - Service Center

Courteous, friendly, prompt and great service All were Courteous, friendly, prompt and great quality service including servIce department and shuttle service. Chris in service and Louis in shuttl All were Courteous, friendly, prompt and great quality service including servIce department and shuttle service. Chris in service and Louis in shuttle service were great! More

First service visit Although I purchased my GMC Acadia from another dealership, its great to know I will be able to get service at Crown's convenient location, including Although I purchased my GMC Acadia from another dealership, its great to know I will be able to get service at Crown's convenient location, including Certified Pre-owned included maintenance, The service personnel were friendly and my vehicle was ready when promised. More

Replaced seat belt clasp Very timely service. Had to order the part and come sack the next day. Both times required very short wait times. Each time I have had service done Very timely service. Had to order the part and come sack the next day. Both times required very short wait times. Each time I have had service done, it has been a timely one. More

Satisfied customer Inspected vehicle and suggested needed repairs to keep my Buick performing as it did when it was new. With my Enclave being almost 9 years old it may Inspected vehicle and suggested needed repairs to keep my Buick performing as it did when it was new. With my Enclave being almost 9 years old it may be time to trade in. More

Unsatisfying The check engine light was Mercer resolved in the last visit. It was turned off by Tech. Informed Mr. Larry Oggs of my problem who was very concern. S The check engine light was Mercer resolved in the last visit. It was turned off by Tech. Informed Mr. Larry Oggs of my problem who was very concern. Service advisor was nice but even with the advice and recommendations by GM TECH, I was told by the advisor, no solution was found. This was after keeping my vehicle 3 weeks. Advisor said she and their Tech. were frustrated. Consider trading it in nothing else they could do. Really. More

Great service! Courtney Schmalz is a great service advisor fast and friendly; she will be honest and up front with you. Definitely go see her if you have any vehicle Courtney Schmalz is a great service advisor fast and friendly; she will be honest and up front with you. Definitely go see her if you have any vehicle issues More

Oil change I was in for a regular oil change service. I had obtained four coupons for free oil changes, two manufacturer and two comp when I bought the car two y I was in for a regular oil change service. I had obtained four coupons for free oil changes, two manufacturer and two comp when I bought the car two years ago. When I picked up the car they said I had to pay because a coupon had expired and I used the last available to me six months earlier. I didn’t complain. I paid the bill and left. This is the third vehicle I have bought from this dealer in eighteen years. The least they could have done was waive the one expired coupon and let this oil change be on them. NOT GOOD CUSTOMER SERVICE IS WHAT I CALL THAT. I’m done. More

Check engine light issue They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely man They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely manner. More

Checked everything at no charge! Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very long. They checked everything and no charge for anything. More

Great Experience My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very b My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very busy and the team handled everyone with attention and respect. More