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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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November 18, 2016

Excellent Service Full disclosure, I have two leased GM cars serviced here. They are always prompt and diligent. Today in particular I am writing a review on behalf of More

by Bch1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2016

excellent service with welcome attention to detail Chris Sullo/service advisor very organized in setting up service on my 2015 buick lacrosse. Minor problem with front engine flapping noise at high spe More

by l29rosecrans@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sullo
November 13, 2016

Great service Greg Berry has been my service manager for a little over four years. In my opinion he treats others as he would want to be treated. He does not play More

by BringBackPontiac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
November 10, 2016

Oil change Mr. Hevel is probably one of the best in business. I feel very comfortable and feel like I'm being taken cared of. I would recommend him to anyone I h More

by Treyvon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

Crown Buick GMC responded

Thanks for the great feedback, Treyvon! We're so pleased to hear that Will has made you feel so welcomed and at ease each time you've brought your car in, and that he has kept it in great shape for you! We appreciate your recommendation and hope to work with you again in the future. Regards, Crown Buick GMC

November 10, 2016

Canyon Acceleration Hesitation Problem Before writing a review, I wanted to drive my truck to be sure it was fixed. I have driven it 1,961 miles and the problem has not occurred. Before, it More

by From Wauchula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mathis, Chris Sullo
November 05, 2016

Dave is the best! As always, my experience with Dave Biagi was fabulous! He is the best and truly cares for his customers and doing the best for them. I would not want More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Nov 08, 2016 -

Crown Buick GMC responded

Thanks for the 5-star rating, JW! We're glad that Dave continues to make your service experiences so pleasant, and keeps your car in great shape. We appreciate your business and look forward to working with you again in the future. Regards, Crown Buick GMC

November 03, 2016

excellent service by Dave Biagi We have been extremely pleased with our Buick Enclave - purchased 3 years ago at Crown in St.. Pete. Our service manager, Dave Biagi, has always gone More

by linthicuma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
November 02, 2016

My Service Experience with Dave Biagi The service and attention was great. Dave kept me informed of the work in progress. He has always been super helpful for all service needs. More

by JulAlbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Nov 03, 2016 -

Crown Buick GMC responded

Thanks JulAlbs! We're glad to hear that Dave was so helpful and attentive, and made sure that you were kept well informed throughout your service experience. We appreciate your business and look forward to working with you again in the future. Regards, Crown Buick GMC

November 02, 2016

The service included replacement of the front These are the best people I have ever worked with; very pleasant to work with and very professional. Thank you Bill and Christopher you guys are te More

by My Buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher John
Nov 04, 2016 -

Crown Buick GMC responded

Thanks for the 5-star rating, George! It's wonderful to hear that Chris and and Bill have been so helpful and accommodating to you, and have made your visits pleasant and hassle-free. We appreciate your business and look forward to working with you again in the future! Regards, Crown Buick GMC

October 28, 2016

Chris Sullo and Service Department are excellent I've worked with Chris for several years. He is responsive and understanding and provides guidance on appropriate action to be taken. His knowledge More

by Bob P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sullo
Oct 31, 2016 -

Crown Buick GMC responded

It's great to hear from you, Bob! We're so glad that Chris has made your service experiences so pleasant, and that he makes you feel well accommodated and at ease each time you come in. It's wonderful to know that you are so confident in the services that we provide at our dealership, and we look forward to working with you again in the future. Regards, Crown Buick GMC

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