Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews of Crown Buick GMC - Service Center
Excellent Service Full disclosure, I have two leased GM cars serviced here. They are always prompt and diligent. Today in particular I am writing a review on behalf of Full disclosure, I have two leased GM cars serviced here. They are always prompt and diligent. Today in particular I am writing a review on behalf of Bill Hevel. Personable, diligent, responsive and easy to work with. Had a need for an oil change as well as a repair on a lift gate. They accomplished it all much faster than I expected. I had an appointment and it all went smoothly. More
excellent service with welcome attention to detail Chris Sullo/service advisor very organized in setting up service on my 2015 buick lacrosse. Minor problem with front engine flapping noise at high spe Chris Sullo/service advisor very organized in setting up service on my 2015 buick lacrosse. Minor problem with front engine flapping noise at high speeds of 70 mph. Chris took notes of my problem and service mechanic "Owen" found problem with loose under carriage panels and secured. Thanks to both Chris and Owen for 10,000 lacrosse service and solving noise problem. Both fellows very helpful and professional. More
Great service Greg Berry has been my service manager for a little over four years. In my opinion he treats others as he would want to be treated. He does not play Greg Berry has been my service manager for a little over four years. In my opinion he treats others as he would want to be treated. He does not play games and try to sell you unnecessary repairs. Greg will let you know when you have a foreseeable repair which allows you to plan accordingly. My experience with the St. Petersburg Crown Buick has been 95% positive. More
Oil change Mr. Hevel is probably one of the best in business. I feel very comfortable and feel like I'm being taken cared of. I would recommend him to anyone I h Mr. Hevel is probably one of the best in business. I feel very comfortable and feel like I'm being taken cared of. I would recommend him to anyone I have never encountered such great customer service. He is definitely a great asset to you guys team, and he probably gets that all the time. More
Canyon Acceleration Hesitation Problem Before writing a review, I wanted to drive my truck to be sure it was fixed. I have driven it 1,961 miles and the problem has not occurred. Before, it Before writing a review, I wanted to drive my truck to be sure it was fixed. I have driven it 1,961 miles and the problem has not occurred. Before, it was my understanding that the new Canyons were just this way and hesitated occasionally when you accelerated. So far it has performed like it should and I am very pleased with how Mike Mathis got me in there right away, put me in a loaner and had Chris Sullo listen to what I had to say, get it in their service department and fix it. Thank you for solving my issue. More
Dave is the best! As always, my experience with Dave Biagi was fabulous! He is the best and truly cares for his customers and doing the best for them. I would not want As always, my experience with Dave Biagi was fabulous! He is the best and truly cares for his customers and doing the best for them. I would not want to work with anyone else! More
excellent service by Dave Biagi We have been extremely pleased with our Buick Enclave - purchased 3 years ago at Crown in St.. Pete. Our service manager, Dave Biagi, has always gone We have been extremely pleased with our Buick Enclave - purchased 3 years ago at Crown in St.. Pete. Our service manager, Dave Biagi, has always gone out of his way to take care of us and has communicated as to time expectations. More
My Service Experience with Dave Biagi The service and attention was great. Dave kept me informed of the work in progress. He has always been super helpful for all service needs. The service and attention was great. Dave kept me informed of the work in progress. He has always been super helpful for all service needs. More
The service included replacement of the front These are the best people I have ever worked with; very pleasant to work with and very professional. Thank you Bill and Christopher you guys are te These are the best people I have ever worked with; very pleasant to work with and very professional. Thank you Bill and Christopher you guys are terrific. George Kanalos More
Chris Sullo and Service Department are excellent I've worked with Chris for several years. He is responsive and understanding and provides guidance on appropriate action to be taken. His knowledge I've worked with Chris for several years. He is responsive and understanding and provides guidance on appropriate action to be taken. His knowledge and experience helped us in purchasing our new vehicle as well as maintaining our existing ones as well. The whole team is all about quality. More