Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews of Crown Buick GMC - Service Center
New Client - New to Florida I'm a new client to Crown GMC and new to the Florida St. Petersburg area (like one week new). David Biagi was my service rep for my Buick's normal oi I'm a new client to Crown GMC and new to the Florida St. Petersburg area (like one week new). David Biagi was my service rep for my Buick's normal oil/maintaince issues. Although I had to wait a few minutes to meet with him he made me feel not only at home (giving me the grand tour of the dealership) but also offered me coffee, donuts, and water. Thank you David for making me feel so comfortable. More
7K service Fast and friendly service. Service took less than one hour. The waiting area is great (indoor air temp was not to cold for my wife). Great selection o Fast and friendly service. Service took less than one hour. The waiting area is great (indoor air temp was not to cold for my wife). Great selection of complimentary beverages and who can beat popcorn at any time of day. More
45k service Bill Hevel demonstrates excellent customer service. he works with my schedule and ensures the services performed are done correctly and timely. Than Bill Hevel demonstrates excellent customer service. he works with my schedule and ensures the services performed are done correctly and timely. Thanks Bill, Keep up the great service! More
Service on my GMC Sierra Denali 2500 I purchased my Truck in July 2016 from Crown. My service provider is William Hevel. Bill has handled all of my recommended service since my Purchase I purchased my Truck in July 2016 from Crown. My service provider is William Hevel. Bill has handled all of my recommended service since my Purchase and other unexpected service requiring trips to the dealer . I have to say that Bill has provided me with outstanding service on every visit to the Crown. Overall my ownership of my GMC Truck has been a great experience due to the outstanding service I have received at Crown. I have to say I have owned many vehicles since the 70's and Bill and his Service Dept at Crown has surpassed my expectations for service on my truck. More
Greg Berry Greg was great as always. Very honest and trustworthy. He did a good job of walking me through all my options as always. Great guy Greg was great as always. Very honest and trustworthy. He did a good job of walking me through all my options as always. Great guy More
Excellent Service Experience...Again This is the second time dealing Chris and he did disappoint again. He was able to fit me in and work with my schedule. He went above and beyond to ma This is the second time dealing Chris and he did disappoint again. He was able to fit me in and work with my schedule. He went above and beyond to make sure that I was satisfied with the service I was receiving. I would recommend giving him a call if you need any work done to your car; I know I will again. More
Fantastic Service Dept. Top notch service department at Crown GMC. I am a satisfied customer from start to finish! The entire team ensures an excellent visit from start to fi Top notch service department at Crown GMC. I am a satisfied customer from start to finish! The entire team ensures an excellent visit from start to finish! Crown continues to set the bar in every aspect of buying or servicing your vehicle! Thank you More
Recall part not available 1 week later We called a week prior to appointment to make sure they had parts for recall told me I needed to bring truck in which with VIN already provided I don' We called a week prior to appointment to make sure they had parts for recall told me I needed to bring truck in which with VIN already provided I don't agree. So of course we take it in and 1 recall was done and they still need another part which has been a week they already called for a survey but guess what no part and no call. I work for USPS and part was coming from NC where I just moved from shouldn't take that long for part and now 2 visits to dealership for recall when it could have been prevented it they would have just looked up VIN to begin with. More
Service on my Denali My service was AWESOME. Dave is always on time and gets the job done.He Knows his job well and gets it done. THANKS for the great service. My service was AWESOME. Dave is always on time and gets the job done.He Knows his job well and gets it done. THANKS for the great service. More
Excellent Service, Start to Finish I went in to have an OnStar alert checked out. Everything about the experience was satisfying. That includes the promptness of the service and the fri I went in to have an OnStar alert checked out. Everything about the experience was satisfying. That includes the promptness of the service and the friendly, positive attitude of all those I dealt with. More