Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,603 Reviews of Crown Buick GMC - Service Center
Sort by
November 06, 2017
Service for oil leak Dave Biagi was our service provider. Excellent service. Since the issue with our vehicle was warranty, we received a loaner vehicle. Dave was courteou Dave Biagi was our service provider. Excellent service. Since the issue with our vehicle was warranty, we received a loaner vehicle. Dave was courteous and professional. I can see why Crown is rated #1 in the area More
by Earl and Jacqueline Clark
Employees Worked With
Dave Biagi
November 03, 2017
Outstanding I bought my new car here and have only had it serviced here. My service manager Greg Berry is awesome. He always gets me in and out and gives me detai I bought my new car here and have only had it serviced here. My service manager Greg Berry is awesome. He always gets me in and out and gives me detailed information about recommendations of services for my vehicle. Always provides the best customer service. More
by Tanesha
Employees Worked With
Greg Berry
November 03, 2017
Excellent Service Scheduled a service appointment on 11/1 and was able to get it done just a few hours later on 11/2. Both of these employees completed great service in Scheduled a service appointment on 11/1 and was able to get it done just a few hours later on 11/2. Both of these employees completed great service in record time. Will definitely call them any time I need more service done to our vehicles. More
by Molly Wagner
October 30, 2017
Excellent service experience! To my dismay I got stuck with my 2013 Chevy Sonic in the wee hours of the night last week. I was fortunately able to get a jump start to get me home. To my dismay I got stuck with my 2013 Chevy Sonic in the wee hours of the night last week. I was fortunately able to get a jump start to get me home. The next morning I made a frantic call Bill Hevel whom assured me that it was most likely just the battery, Thankfully that was exactly the issue and about one hour and a new battery later I was able to drive away! Thank you Bill Hevel for your friendly, courteous and expert help once again!!! More
by PalmHarborMBZ
Employees Worked With
October 30, 2017
Excellent service as always! Greg Barry is always professional and courteous. We always receive the best service when we come to Crown Buick. We never have to wait very long and t Greg Barry is always professional and courteous. We always receive the best service when we come to Crown Buick. We never have to wait very long and the job is always done right. Everyone in the department is very helpful. This is our 3rd vehicle from Crown and it certainly won't be our last. More
by Walter37
Employees Worked With
Greg Berry
October 29, 2017
Professional, courteous, thorough! 1st service appointment for my 2016 GMC Sierra 1500. Chris Sullo was professional, courteous, and very thorough. All of the supporting staff was just 1st service appointment for my 2016 GMC Sierra 1500. Chris Sullo was professional, courteous, and very thorough. All of the supporting staff was just as courteous. Wait time was exactly as indicated. In and out as expected. Great job! See you for the next appointment! More
by LStiffy
Employees Worked With
Chris Sullo, Service Advisor
October 27, 2017
Fast, careful service! It was just an oil change, but I was very impressed with Ryan. He was courteous and explained everything to me. The mechanic checked my car and everyt It was just an oil change, but I was very impressed with Ryan. He was courteous and explained everything to me. The mechanic checked my car and everything was good. Thank you, and I'll be back! More
by NinaT
Employees Worked With
Ryan Donarski
October 24, 2017
excellent service My 2015 GMC Terrain would not start at my home. Triple AAA jumped it and I drove it to Crown Buick GMC at 5237 34th Street North St. Pete, Fl. 33714. My 2015 GMC Terrain would not start at my home. Triple AAA jumped it and I drove it to Crown Buick GMC at 5237 34th Street North St. Pete, Fl. 33714. I was immediately met by Greg Berry the service advisor. I did not have an appointment but Greg stated he would fit me in and diagnose the problem. Several minutes later he advised it was a weak battery and he could replace it. But, before that action he courteously volunteered to research my vehicles warranty and discovered the replacement battery was still up under the dealerships warranty. The battery was replaced, my interior of my car was well protected by temporary floor mats and seat covers. My total service call was less than twenty five minutes. Also, the lounge area was stocked with (12) different types of coffee, fresh baked cookies and a well stocked vending machines (snacks and refreshments). Very clean as well as the restroom facilities. This is my first GMC and I will utilize the dealerships service center for my vehicle. More
by Darkside
Employees Worked With
Greg Berry
October 21, 2017
Excellent service department When a warning lamp came on the dash of my Buick I called Crown. I was very lucky that David Biagi answered the call. I told David what problems I was When a warning lamp came on the dash of my Buick I called Crown. I was very lucky that David Biagi answered the call. I told David what problems I was experincing and he told me despite a full schedule he would work me right in. When I pulled up in the service drive David greeted me and took me to his office where he took my information. He offered me a ride to my office but I had a co-work pick me up. While my car was in the service drive an attendant opened my hood checked the fluids and topped off my washer fluid. A nice an unexpected touch! I received and call a few hours later from David just as he said he would and he explained what was needed to be done and how long it would take. The car was ready an hour before he promised and it was sparkling clean when I picked it up. My Buick is running great now. Thank you David for your top notch customer service ! More
by Pete D.
Employees Worked With
Dave Biagi
October 20, 2017
Quick, efficient service We were turning in our lease. Jeff helped us, had us in and out in 15 minutes. Even faxed the odometer verification for us. Great service by Jeff! We were turning in our lease. Jeff helped us, had us in and out in 15 minutes. Even faxed the odometer verification for us. Great service by Jeff! More
by Dawn Knaebel
Employees Worked With
Jeffery Fletcher
