Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews of Crown Buick GMC - Service Center
Oil change Love Dave Biagi, he's the best! Always so sweet doesn't seem to get worked up about anything always puts a smile on my face with that ACCENT! Love Dave Biagi, he's the best! Always so sweet doesn't seem to get worked up about anything always puts a smile on my face with that ACCENT! More
Very Thankful We went to get our oil changed yesterday and extremely pleased with how Bill went out of his way for us again! Thank you Bill for always helping us! We went to get our oil changed yesterday and extremely pleased with how Bill went out of his way for us again! Thank you Bill for always helping us! More
GREAT SERVICE I brought the car to get serviced for some issues that I had with my Buick. Bill Hevel assisted me and had great customer service. He did a lot of leg I brought the car to get serviced for some issues that I had with my Buick. Bill Hevel assisted me and had great customer service. He did a lot of leg work calling the warranty company and finding out that my vehicle still had remaining manufacture warranty i didn't know i had which help a lot. He was great to work with and I will make sure that I will come back for anything my car needs. More
Outstanding Service This was the first time I took my car to Crown Buick. I drive a Chevy. I when to Crown because of previous relationship with Bill Hevel when he was at This was the first time I took my car to Crown Buick. I drive a Chevy. I when to Crown because of previous relationship with Bill Hevel when he was at another dealership. Due to Bill's outstanding service I was introduced to Ryan Dobarski and he handle my service request in a very professional manner. He was excellent in his customer service and kept me informed of the development of my service call. When I pick up my car her took the time to review the information with me. I look forward to many years in working with him on my auto service. More
Routine Services Auto taken in for service. experienced a fuel vapor appearing to radiate from rear of auto. However, dealership checked out auto issue was unfound. Auto taken in for service. experienced a fuel vapor appearing to radiate from rear of auto. However, dealership checked out auto issue was unfound. No, additional issues at this time 😄😄🤔 More
Out of state customer Our car broke down 1,000 miles from home, and we were told to call Crown GMC. When we made the reservation to come in it was fast and easy. We were tr Our car broke down 1,000 miles from home, and we were told to call Crown GMC. When we made the reservation to come in it was fast and easy. We were treated like a 5 star customer from the start by Dave Biagi. Dave kept us informed of what needed to be done with our car,and kept us informed along the way. I normally do not buy exstended warranties but we did on this car and it paid off. Dave was/ is the best service advisor I have ever used. I would buy a car from this dealer knowing Dave would be there for service. More
Oil change and tire rotation We just recently moved here so this was our first time getting service. It was a pleasure working with Bill Hevel. He was friendly and efficient. The We just recently moved here so this was our first time getting service. It was a pleasure working with Bill Hevel. He was friendly and efficient. The waiting room was clean and comfortable. Thank you, Bonnie More
First Service Visit Was Great ! We are in Florida for the winter and needed service on our 2017 Buick Enclave. Not knowing which dealer to go to we chose Crown based on ratings by o We are in Florida for the winter and needed service on our 2017 Buick Enclave. Not knowing which dealer to go to we chose Crown based on ratings by other people (on line). And we were not disappointed. We were pleasantly greeted, had the needed service work reviewed clearly with us by Bill Hevel (the Service Advisor), shown around the waiting area. The work was done within Bill's time estimate, and he discussed some possible follow up work. We felt very valued as customers and appreciated Bill's friendly, helpful time spent with us. More
Great service Each time I bring my vehicle into the service dept I get treated with respect as a customer and you just don't find that much anymore. If you want the Each time I bring my vehicle into the service dept I get treated with respect as a customer and you just don't find that much anymore. If you want the best ask for Bill hevel you will see what I mean More
We are from Canada, had an AC problem. Called Crown and made an appointment to have the AC repaired,in our 2016 GMC Acadia, dealt with Bill Hevel who was excellent. took vehicle in in the m Called Crown and made an appointment to have the AC repaired,in our 2016 GMC Acadia, dealt with Bill Hevel who was excellent. took vehicle in in the morning, Bill suspected a leak in the rear evaporator which turned out to be the problem. I got a shuttle ride back too our condo which was 1/2 hour away, and was told the repair would be done that day by 6 PM. Received a call at around 2:30 that repair was done and they where on their way too pick us up. Arrived at dealership vehicle was ready, it was even washed and they did a safety inspection, all at no charge. I was totally impressed, this service could not have been any better. Thank again Bill and also Dan the shuttle driver, a job well done Dennis Lee . More