Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews of Crown Buick GMC - Service Center
Great service! In and out in a couple of hours! Easy checkout! Thanks so much! In and out in a couple of hours! Easy checkout! Thanks so much! More
Made an appointment to take our 2006 Buick Lucerne to our service advisor John Grundon to have the oil changed. John is great and always a welcoming smile. The person doing the work was very thorough and had service advisor John Grundon to have the oil changed. John is great and always a welcoming smile. The person doing the work was very thorough and had the car serviced and washed in no time. Thank You to all the staff involved. More
So after 15 years and 3 Enclaves with Greg as my service guy, he has moved on and Kimberly Stucky is my new service person. She is prompt, knowledgeable, business-like but still personable and thorough, di guy, he has moved on and Kimberly Stucky is my new service person. She is prompt, knowledgeable, business-like but still personable and thorough, discussing recommended service options with me. You should give her business cards and add her name to the list of Service Department personnel. More
Took my 2020 GMC 3500 HD Denali to this shop Crown Buick GMC in St Petersburg FL and they treated me and my vehicle with respect and the work was performed as promised. I live closer to Tasca GMC in Clearwa GMC in St Petersburg FL and they treated me and my vehicle with respect and the work was performed as promised. I live closer to Tasca GMC in Clearwater but after 2 visits to their shop, I was not impressed and left never to return due to an unresolved issue with the shop Manager.(They damaged my tire on a test drive and wouldn't offer to correct). I felt at ease with Kim Stuckey being my maintenance Sherpa. Thanks Kim! More
Great service and team! We appreciate everything you do and how important your customer s truly are to you! We appreciate everything you do and how important your customer s truly are to you! More
Kimberly Stuckey, my service representative, was excellent. She was thorough, professional, and friendly. They even accommodated me so I could sit with my three dachshunds. At the same time, I waite excellent. She was thorough, professional, and friendly. They even accommodated me so I could sit with my three dachshunds. At the same time, I waited, several presented sweet, gentle attention and petting in addition to providing water, and even one gentleman used his lunch container as a water bowl—what a Team. Thank you. More
Jacquel Waller is my contact person when I need to schedule service for my vehicle. He is always friendly and gets service scheduled promptly. I’ll always ask for him for assistance! He’s a great schedule service for my vehicle. He is always friendly and gets service scheduled promptly. I’ll always ask for him for assistance! He’s a great customer service rep for Crown!! More
Jacquel Waller is my service advisor and does an outstanding job at Crown Buick. I will continue to utilize the facility for service and maintenance on my 2021 Buick Envision. outstanding job at Crown Buick. I will continue to utilize the facility for service and maintenance on my 2021 Buick Envision. More
Wow, I almost never write a review, good or bad. However Howard Wilson, one of the service writers was by far the best I have experienced! He was courteous, knowledgeable, and projected a sincere i However Howard Wilson, one of the service writers was by far the best I have experienced! He was courteous, knowledgeable, and projected a sincere interest in customer service. What he didn't know, he was able to research and get back to me. Five stars to him and the dealership that hired him. More