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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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July 23, 2018
I LOVE Greg Berry! I needed help with my Encore and called the Crown Service department and Greg Berry answered! Not only did he tell me to come right over, after I exp I needed help with my Encore and called the Crown Service department and Greg Berry answered! Not only did he tell me to come right over, after I explained the situation, but he said he would take a look to better understand my problem and so I wouldn't have to waste time with an appointment for the next day. Well needless to say - he got a wrench undid my battery cable, waited 30 seconds, reattached it and voila everything was fixed. (By the way, while my hood was open a wonderful gentleman came up and filled my washer fluid too). THAT'S awesome customer service!!! I'm a Crown customer for life!!! More
by lovemycar
Employees Worked With
Thanks to the gentleman who filled the fluid in my car!, Greg Berry
July 21, 2018
Best Service Dept 7/21/18 Once again Dave Biagi comes through. Needed an oil change on my truck and I have limited time. Called service appointment line and they said t 7/21/18 Once again Dave Biagi comes through. Needed an oil change on my truck and I have limited time. Called service appointment line and they said they were booked for my available schedule. Talked directly to Service Writer Dave Biagi and he no problem. Bring it in and I will make it happen. And he did ! You da man Dave Biagi !! Thanks again !!!! More
by Len Breidert
Employees Worked With
Greg Berry, Dave Biagi, Amy Simpson
July 20, 2018
Bill was great I had an appointment for 8:30am and they were ready to get on my case immediately. Bill was very friendly and knowledgeable about the vehicle that I d I had an appointment for 8:30am and they were ready to get on my case immediately. Bill was very friendly and knowledgeable about the vehicle that I drove. He was able to outline a cost effective way to address my auto servicing. I would recommend him to anyone of my friends or family that needed Buick servicing. More
by KCroskey
Employees Worked With
July 19, 2018
Greg is the best. I trust him implictly. TRUST. I know he will be honest and will not 'hustle'. He is available to me and my family whenever there is an issue with the car. He makes certain w TRUST. I know he will be honest and will not 'hustle'. He is available to me and my family whenever there is an issue with the car. He makes certain we are seen promptly. More
by dhm
Employees Worked With
Greg Berry
July 19, 2018
Had my car service by William Hevel I get Excellent Service when I come in to get car serviced. William is very pleasant, helpful, and understanding. I'm very comfortable leaving my car I get Excellent Service when I come in to get car serviced. William is very pleasant, helpful, and understanding. I'm very comfortable leaving my car with William because I know that my car is done correctly. More
by Djspank
Employees Worked With
July 11, 2018
Still working with Tammy Wagner after ten years I first met Tammy Wagner at Crown Buick ten years ago when she offered to help me locate a Lucerne. When I bought my LaCrosse four years ago, Tammy w I first met Tammy Wagner at Crown Buick ten years ago when she offered to help me locate a Lucerne. When I bought my LaCrosse four years ago, Tammy was actively involved in filtering my preferred options to cars that actually existed. Yesterday, I stopped by to look at the new design Lacrosse, which was the first time Crown had a model available inside (out of the heat) to inspect when I was at the dealership. When I turned around, there was Tammy offering to show me the car and its features. She not only knew the details of the features of the new LaCrosse, but she compared and contrasted them to my 2014 model, which she remembered from our previous meeting. Somehow, Tammy remembered my preferences from four years ago, and helped me match them to the current model car. It is a great advantage to Crown to have such long term continuity of sales staff, and especially with people like Tammy who remember the details of their clients and help match them to their current inventory. It is an unusual event compared to dealerships with sales staff that typically turn over well before you need a new car. More
by MarkH
June 29, 2018
Great again at service with William Hevel Went by on 6/28/18 for a couple questions, for Bill Hevel he always makes time and the entire service staff friendly and polite. Went by on 6/28/18 for a couple questions, for Bill Hevel he always makes time and the entire service staff friendly and polite. More
by Dgrstpete
Employees Worked With
June 29, 2018
Awesome service experience Thank you Bill Hevel for the fantastic service!!! Went in for the 100,000 mile check up and service on my 2013 Chevy Sonic (a little overdue but that Thank you Bill Hevel for the fantastic service!!! Went in for the 100,000 mile check up and service on my 2013 Chevy Sonic (a little overdue but that's nothing new). As alwyas Bill Hevel and the wonderful team at Crown Buick GMC went above and beyond to ensure my car was well taken care of and that I received first class service. Bill has been taking care of my cars since I moved to Florida in 2005 and will NOT let anyone else Bill or any other dealership. Thank you again for the excellent service! More
by My is
Employees Worked With
June 28, 2018
Good, Bad, Ugly Dealing with Product Specialist Tammy Wagner is always a pleasure. The people she reports to sometimes make the experience not so friendly. So Dealing with Product Specialist Tammy Wagner is always a pleasure. The people she reports to sometimes make the experience not so friendly. Somebody thought that they could put me in a vehicle with 5,600 miles, when it was clear I expected a new vehicle More
by Tom
June 27, 2018
Amazing service I would highly recommend this dealer. Extremely friendly, fast service, and the best prices around. As I walk around waiting for my vehicle to be serv I would highly recommend this dealer. Extremely friendly, fast service, and the best prices around. As I walk around waiting for my vehicle to be serviced, every employee greeted me with a smile. More
by Mcguire50
Employees Worked With
