Crown Buick GMC - Service Center

Service Department Bill Hevel he was great to work with and he had me in and out in the time they told me it would take to preform the services. Bill Hevel he was great to work with and he had me in and out in the time they told me it would take to preform the services. More

Awesome Service!!! I could not be more happy with the service I have received at Crown Buick. They treat you with respect and dignity and make you feel like they are on I could not be more happy with the service I have received at Crown Buick. They treat you with respect and dignity and make you feel like they are on your side. When my car repairs took longer than expected, my awesome advisor, Bill Hevel, worked with me to ensure that I was informed and had a courtesy car to drive in the interim. Even as new repair issues with my car were uncovered, I never once felt like I was being taken advantage of. Their treatment of the situation was more than fair and was handled with great integrity, and I would recommend them to anyone looking for honest, quality car care. More

Exceptional and Compassionate Customer Service William Hegel provided me with the upmost professional and Compassionate Care I was a couple of minutes late to my scheduled appointment he got my veh William Hegel provided me with the upmost professional and Compassionate Care I was a couple of minutes late to my scheduled appointment he got my vehicle in right away and not only did they repair the recall but he also ran my Buick Enclave through the carwash which lifted my burden of the day of washing it myself ..THANK YOU William for your exceptional customer service... you were 100% genuine my friend More

Above & Beyond Customer Service at its Best! My first new car purchased was a 2017 GMC Sierra 1500. I'm extremely happy with my decision. After the purchase I decided to add extras to an already My first new car purchased was a 2017 GMC Sierra 1500. I'm extremely happy with my decision. After the purchase I decided to add extras to an already beautiful truck. Although it was not necessary, Dave Biagi took customer service to an entirely new level for me. Not only does he communicate all hours of the day via his personal cell, he engages after hours as well answering all the little Q & A I may have about my new truck. He took the time to walk me to each department introducing me to all department heads answering all my questions about service, parts, accessories, & body shop...WOW OLD SCHOOL PRO WHO JUST FLAT OUT GETS IT! ITS NOT JUST ABOUT SELLING THE CAR, BUT REMEMBERING WHO BOUGHT IT. More

Brought our "New" used Acadia in for complete look over We just purchased a used Acadia with moderately high miles and wanted to give it a thorough look over at the dealer. They had it for a day and a half We just purchased a used Acadia with moderately high miles and wanted to give it a thorough look over at the dealer. They had it for a day and a half and gave it a through inspection. They found an outstanding recall item which they took care of right away and a small list of other things to take care of. They consulted with us on the maintenance items. explained everything very well. Their pricing was fair and they did a great job. Car is running like new. Very happy with our experience! More

Wonderful experience at Crown I brought my GMC Terrain in for service. My Service rep's name was William Hevel. He was very pleasant, efficient and helpful. I was greeted prompt I brought my GMC Terrain in for service. My Service rep's name was William Hevel. He was very pleasant, efficient and helpful. I was greeted promptly and William Hevel kept me informed on the process and amount of time it would take to complete and cost of the maintenance. He found me promptly in the waiting area as soon as the maintenance was finished. I would highly recommend Crown for any service needs. More