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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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December 20, 2018
A question of warranty The service department is well represented with service advisor Dave Biagi. His handling of of my service situation was great. The conduct of the sa The service department is well represented with service advisor Dave Biagi. His handling of of my service situation was great. The conduct of the sales & finance is still in question. More
by Jerry P
Employees Worked With
Dave Biagi
December 17, 2018
Great Customer Service! I needed multiple services performed on my GMC Terrain. Dave Biagi provided detailed information for each service. The end result was great. Thank you I needed multiple services performed on my GMC Terrain. Dave Biagi provided detailed information for each service. The end result was great. Thank you, Dave! More
by nguer24
Employees Worked With
Dave Biagi
December 08, 2018
Lexi is awesome Lexi took immediate action as soon as I walked in. She personally attended to the issue that I was having, and made me feel like I was her only cust Lexi took immediate action as soon as I walked in. She personally attended to the issue that I was having, and made me feel like I was her only customer, even though she was obviously busy. Great service, great people! More
by paparocks
Employees Worked With
Lexi Sarang
December 04, 2018
Instrument cluster panel Mr. William Hevels service one again goes far beyond typical employee. I choose crown buick because of his great customer service, and how personable Mr. William Hevels service one again goes far beyond typical employee. I choose crown buick because of his great customer service, and how personable he is. I can not tell you how many times I have dealt with Mr. Hevel, and everytime I see him its like I've known him for years. Always explains the process of what is going to done to my vehicle, no hidden fees, and he is just down to earth, and very easy to talk to. I will continue to do business with crown buick thanks in part to Mr. Bill Hevel. More
by Treyvon2
Employees Worked With
November 29, 2018
Superior service My car’s check engine light came on so I called Bill Hevel. I needed to bring the car in and as usual Bill made my visit to dealership a pleasant exp My car’s check engine light came on so I called Bill Hevel. I needed to bring the car in and as usual Bill made my visit to dealership a pleasant experience. Bill is the only service advisor I have taken my car to since I bought it in 2014 and will not go anywhere else. Thanks again Bill for your help figuring out what was wrong and making this another great the service experience More
by PalmHarborMBZ
Employees Worked With
November 18, 2018
Honest and Competent I have used this service department for approximately eight years. They go above and beyond to meet my needs. They provide more than timely repair ser I have used this service department for approximately eight years. They go above and beyond to meet my needs. They provide more than timely repair services. They provide a pleasant atmosphere with my convenience a primary concern. They always offer transportation while my vehicle is being repaired. I really cannot think of any way they could improve. More
by Sherriesells
Employees Worked With
Other Employees :
Greg (transportation driver) 5 stars, Greg Berry
November 16, 2018
Quick And Easy Oil Change I went to get my scheduled oil change here instead of my other dealership, and I'm glad I did. Dave Biagi and all the staff there were friendly, laid I went to get my scheduled oil change here instead of my other dealership, and I'm glad I did. Dave Biagi and all the staff there were friendly, laid back, and their showroom spoke confidence. And not only was the place closer, but the staff all have fun with each other which makes the place feel more homey. Would def recommend and revisit. A+ More
by Transam65
Employees Worked With
Dave Biagi
November 15, 2018
Crown is the best We bought two cars from Crown, one Acura and one Buick. Bother centers are fatastic. Service is always top notch. We only taken our cars back to the d We bought two cars from Crown, one Acura and one Buick. Bother centers are fatastic. Service is always top notch. We only taken our cars back to the dealer for oil changes and any repair. Thank you, it's always a pleasure to deal with you. More
by Inaraa
Employees Worked With
Dave Biagi
November 14, 2018
Very organized, friendly and professioal Bill Hovel was a pleasure to work with. He was very friendly and professional. We were contacted immediately after the vehicle was completely serv Bill Hovel was a pleasure to work with. He was very friendly and professional. We were contacted immediately after the vehicle was completely serviced and we were not inconvenienced at all. More
by Kenny,william
Employees Worked With
November 12, 2018
Month-Long Wait It took an entire month to get my car fixed. The car is only a couple years old so it wasn't a major issue with an old car. The car came from there so It took an entire month to get my car fixed. The car is only a couple years old so it wasn't a major issue with an old car. The car came from there so I figured they would know how to fix it. It's very frustrating the one time I actually need help from them that I had to wait a whole month. They seem to care about you a lot more when they're trying to sell, but not when you need help. More
by tsgeyer
Employees Worked With
Greg Berry
