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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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January 17, 2019

Cradle to grave service We have purchased our last several vehicles through Crown, specifically from Tammy Wagner and this dealership. Our service representative(s) over the More

by NolanP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Biagi
Jan 17, 2019 -

Crown Buick GMC responded

Hi Peter, Thank you so much for your wonderful review! We are honored to have your confidence and overjoyed that you are consistently content with the service that our team provides to you. We appreciate your loyalty, and we hope to continue to serve you for many years to come.

January 11, 2019

Auto Repair Dealer service area was very clean and I was greeted by a friendly employee and directed to my service advisor Bill Hevel. Bill was very friendly and More

by oldcarguy1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

Crown Buick GMC responded

Thank you for taking the time to share this positive feedback! We are happy to hear that Bill and the team took good care of you throughout your visit, and that your service was completed so efficiently. It is our pleasure to serve you, and we hope you continue to confide in our team for your automotive needs in the future.

January 07, 2019

Excellent Service This review is to express my gratitude for the assistance and resolution of an issue provided me by William Helvel (Service Advisor) and Doug Robinson More

by Lafitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Robinson
Jan 09, 2019 -

Crown Buick GMC responded

We appreciate you taking the time to share this wonderful review! We are proud to have your loyalty and honored to hear how satisfied you are with your recent visit with us. We are thrilled that William and Doug took exceptional care of you and your vehicular needs throughout your experience, and we will surely continue to strive to provide you with nothing short of the same quality service in the future. Thank you for your very kind words.

January 02, 2019

Outstanding customer service This is the best dealership that I’ve ever been to. Everyone is friendly and very accommodating to their customers needs. They also wash your vehicl More

by Coco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Jan 04, 2019 -

Crown Buick GMC responded

Thank you for your kind review. We are delighted to hear that the best service you have experienced has been by us here at Crown Buick GMC! Please let us know when it is time for your next vehicle service. We would be happy to help!

December 29, 2018

2nd service of my 1 year old GMC Canyon I took my 2017 GMC Canyon in for it's 2nd service and William was ready & waiting for me. My vehicle's service was thorough but relatively quick, I wa More

by DG2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Crown Buick GMC responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your second visit! Please let us know if we can help you again in the future.

December 28, 2018

Outstanding Service Greg and all the staff made me have a great visit. I was there for the 5000 mile oil change on my wife's 2018 Buick Encore. I highly recommend calling More

by DanU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jan 02, 2019 -

Crown Buick GMC responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

December 27, 2018

Great Service Service was great, appointment on time and I was greeted and service was great. I also received a free car wash. Crown has great customer service! More

by James1992
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Crown Buick GMC responded

Hi James, We are so happy to hear that your recent service was completed as thoroughly and efficiently as promised, and we appreciate you taking the time to leave us this excellent review! Providing our guests with top-notch experiences is our goal, and we hope to continue serving you in the future!

December 27, 2018

Great Job! Always a pleasure to work with Bill! He is very helpful. He always makes sure my SUV is taken care of. Thank you Bill Hevel! More

by dunbar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Crown Buick GMC responded

We're so glad that Bill consistently takes such good care of you, and it's great to hear that your recent experience with him was no different! It is our pleasure to serve you- please let us know what more Bill or the team, could assist you with in the future!

December 26, 2018

Great Service As always, Bill gets my truck in and out and advises of needed maintence. He understands and listens to my concerns and helps plan accordingly More

by ShaunSierra1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2018

Amazing!! Dave is awesome. Everytime I need anything he gets me taken care of right and gets me in and out in no time at all. Dave is always happy and positive More

by Jen 2715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Dec 27, 2018 -

Crown Buick GMC responded

Hi Jen, It is wonderful to hear that Dave consistently takes such thorough and efficient care of you and your vehicle, and it's great to know that he has your full confidence! We appreciate your kind words and look forward to continue serving your automotive needs in the future!

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