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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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February 15, 2019

"Very pleased!" Everyone at the Crown Buick dealership is very helpful and competent. We are especially impressed with William Hevel who was very thorough, kind and t More

by prrfl2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Crown Buick GMC responded

Thank you for leaving Bill and our dealership this kind review and recommendation! We are happy to hear that he took thorough care of your vehicular needs during your recent service visit, and we look forward to continuing to do so in the future. Drive safely.

February 14, 2019

Always good service from Crown and Greg Berry I will always continue to buy and service my Buick and GMC vehicles at Crown. I have been going there for almost 9 years. Greg Berry is by far the be More

by Llug10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Feb 19, 2019 -

Crown Buick GMC responded

Thank you so much for leaving Greg and the team this wonderful review. We are honored by your loyalty, and we are thrilled that Greg has continued to impress you with the deals and service he provides. It is our pleasure to offer you and your vehicles our best quality care, and we look forward to continue serving each of your automotive needs in the future.

February 09, 2019

Awesome service Encore new oil change service, William Hevel always extraordinary service, with a smile in his face and goes above and beyond.Awesome, love it it. More

by msn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2019

William Hevel My service writer William Hevel was so kind and caring. I told him that my husband had passed away. He was so helpful and not pushy. Usually I try to More

by Grey Squirrel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Crown Buick GMC responded

Thank you so much for your wonderful review. We are so pleased that William took good care of you throughout your recent visit. Transparent and thorough service is always what we aim for, and we are thrilled that William's efforts have earned your confidence. It is our pleasure to serve you, and we look forward to continuing to provide you with our best assistance in the future.

January 29, 2019

Superior service Worked out well. Dave did an excellent job of identifying the problem & following through on his promise. It's a pleasure working with a professiona More

by Jerry P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Jan 31, 2019 -

Crown Buick GMC responded

Hi Jerry, We are pleased to hear that Dave took such good care of you and your vehicle. We appreciate your 5-star review, and we hope to work with you again soon!

January 25, 2019

Always a good experience, no hassle, no overly long waits Crown has cracked the code on how to make car buying and servicing a more consistently pleasant experience. The sales process was shorter and more str More

by Zooma4777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2019

Patience is a virtue Dave has been so kind and patient with me that I am amazed at it. He took my car and continued to have my problem looked at and I just kept pushing un More

by Juju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
January 21, 2019

Top Notch This was my first time to this dealership and its service department. I was very happy with the service and specifically with Bill who was very helpf More

by FromCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Crown Buick GMC responded

Thank you so much for your awesome feedback! We are so glad we had the opportunity to work with you, and we are thrilled that Bill was able to make your first experience working with us so pleasant! Please let us know if there is anything more we could help you with in the future! We look forward to serving you again.

January 20, 2019

Service Dept I just purchase a 2019 GMC Denali. And it was time to service it, made appointment they even wash my truck. Got right in and they service it and More

by CarolynP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Jan 21, 2019 -

Crown Buick GMC responded

Hi Carolyn, Thank you for your 5-star review! We strive to provide our guests with only the best quality service, and we are overjoyed to hear of your satisfaction with your Denali's first visit! We wish you the safest of travels, and we look forward to continue serving you in the future.

January 18, 2019

Great Service - honesty and integrity at its best! I brought my 2010 Chevy in to have the air conditioning checked. From making the appointment all the way through the pickup after service completed, More

by kaAsh19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Biagi
Jan 21, 2019 -

Crown Buick GMC responded

Hi Karla, Thank you for taking the time to share your awesome feedback! We are happy to hear that Dave was thorough in getting your vehicle taken care of and ensuring that you were fully informed of your service. We are honored to have earned your confidence, and we can't wait to work with you again when you are ready for your next purchase!

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