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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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September 04, 2019
Great Dave Biagi has always been helpful and easy to work with. He is a great guy and is very respectful i go to him whenever i need to bring my vehicle in Dave Biagi has always been helpful and easy to work with. He is a great guy and is very respectful i go to him whenever i need to bring my vehicle in no matter what he has helped me out a lot. Thanks for everything Dave. More
by mwrj
Employees Worked With
Dave Biagi
August 28, 2019
Excellent service writer. Dave Set the example for other service writers to emulate. That is a drop the mic statement as it should be. Dave is flat awesome!!!! Dave Set the example for other service writers to emulate. That is a drop the mic statement as it should be. Dave is flat awesome!!!! More
by Happy camper
Employees Worked With
Dave Biagi
August 27, 2019
Always extraordinary Awesome Bill always gentle, professional, knowledgeable and most important caring. Always looking for the best on my behalf and the car performance.Keep it up Bill always gentle, professional, knowledgeable and most important caring. Always looking for the best on my behalf and the car performance.Keep it up Bill More
by msn
Employees Worked With
August 15, 2019
Service on my Denali Dave Biagi is not only super knowledgable and quick to diagnose, he has an outstanding personality and provides exceptional customer service! I was in Dave Biagi is not only super knowledgable and quick to diagnose, he has an outstanding personality and provides exceptional customer service! I was in town from Orlando and needed transmission fluid exchange. He had me in and out of there in no time, and kept me laughing all the way! The rest of the team was just as wonderful! Highly recommend these guys if you need service in the St. Pete/Tampa area! More
by RealtorTamara
Employees Worked With
Dave Biagi
August 08, 2019
Great service, helpful staff, clean surroundings Started with Dave Biagi ended with William Hevel great service very helpful, friendly did a great job thanks for all your help William Hu Started with Dave Biagi ended with William Hevel great service very helpful, friendly did a great job thanks for all your help William Hutcheson, jr More
by Sierra1500!
August 08, 2019
Service for 2005 Rendezvous Greg Berry is always friendly, knowledgeable and helpful. He is creative in finding ways to help me keep my older Buick running in tip-top condition Greg Berry is always friendly, knowledgeable and helpful. He is creative in finding ways to help me keep my older Buick running in tip-top condition with a minimum of expense. More
by Rick
August 02, 2019
Should have stuck with Crown Greg and the service staff were amazing. Greg was very thorough trying to ensure that the service I was requesting was possible. I didn't realize when Greg and the service staff were amazing. Greg was very thorough trying to ensure that the service I was requesting was possible. I didn't realize when I bought my Chevy that it did not have a telescoping steering wheel. Greg thought the steering column swap would work but didn't make any promises. A pleasure working with Greg. I will definitely be back for service and eventually a new vehicle when the time comes. More
by JD-Colorado
August 02, 2019
Excellent service as always Bill always provides me with great service and is always willing to work with me and my schedule! Everyone in the service department is first-class, f Bill always provides me with great service and is always willing to work with me and my schedule! Everyone in the service department is first-class, friendly and professional. More
by PeteG
August 01, 2019
Consistent Greg Berry has been consistently easy to work with. His response to questions has been helpful! No fault of Mr. Berry, prices at this dealership ten Greg Berry has been consistently easy to work with. His response to questions has been helpful! No fault of Mr. Berry, prices at this dealership tend to be higher. I would suggest that prices at other service centers be explored, particularly on big ticket items prior to service. More
by Gail
July 25, 2019
Completed warranty plus more at no expense for me. Pleased! It always seems easier to complaint than to complement so note I tended to be frustrated after having to have warranty work completed on my new truck It always seems easier to complaint than to complement so note I tended to be frustrated after having to have warranty work completed on my new truck with less than 12K miles on it. In other words I already had a "chip on my shoulder". Everyone in the service department treated me with respect. I would only suggest that Greg be more sensitive to an owner's frustration. I felt my Canyon needed a new transmission, Greg kind of blew me off as being superior. It was explained to me that dealerships were only "subcontractors" for the manufacturer and had no control over the corrective action. He was polite, but a bit condescending. At the same time scheduling the service was painless and quick. The work was completed sooner than promised. What I want the reader to know is that I had a couple other concerns with the truck were clearly NOT warranty nor the dealership's concern. I was shocked to find that everything was taken care of and I was not charged for the work. No one even pointed it out, they just fixed everything and I could not be more satisfied. Crown Buick GMC went above and beyond without even having to be asked. Thank you. More
by New 2018 GMC Canyon owned by Dave
