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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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November 25, 2019
Best dealership by far Very happy that I bought my used car here. Honest salespeople, and knowledgeable; service staff is excellent; the entire team will help get you all se Very happy that I bought my used car here. Honest salespeople, and knowledgeable; service staff is excellent; the entire team will help get you all set up in one visit. Very efficient process. Dorothea helped me find the perfect vehicle and taught me how to use all the tech features that came equipped. I brought my purchased vehicle in for service a few weeks later and Dave Biagi in service couldn’t have been more helpful and knowledgeable. I trust the entire team here and I am so glad I came across this dealer when searching for a different vehicle. More
by Jennchamp12
Employees Worked With
Dave Biagi, Dorothea Pack
November 19, 2019
Great experience with Mr. Biagi Mr. Biagi did an exceptional job helping me with my car. He was efficient and helpful, and I could not be happier with my experience. 6/5 stars! Mr. Biagi did an exceptional job helping me with my car. He was efficient and helpful, and I could not be happier with my experience. 6/5 stars! More
by ellison.b
Employees Worked With
Dave Biagi
November 19, 2019
Recall and oil change Great service .. everyone is very friendly. My husband always took care of this. I have had Bill most times I have been in.. He is very helpful, since Great service .. everyone is very friendly. My husband always took care of this. I have had Bill most times I have been in.. He is very helpful, since I don’t anything about cars. The waiting time is minimal which is very good More
by gknight44
Employees Worked With
November 16, 2019
Today I took my car in for a recall and service William greeted me as I pulled up with a smile. He handled things quickly and professionally. My car was done is less than two hours. It was a quick check ou greeted me as I pulled up with a smile. He handled things quickly and professionally. My car was done is less than two hours. It was a quick check out and I was on my way. Top notch service! More
by johntrull73
Employees Worked With
November 09, 2019
Had a great experience with my truck . Need 2 new batteries Bill Hevel was great. Made an appointment on the same day and had me out within a few hours. Bill and this dealership always do a great job for serv Bill Hevel was great. Made an appointment on the same day and had me out within a few hours. Bill and this dealership always do a great job for service after the sale. I have owned my truck for 3 years which I purchased from Crown GMC truck . More
by Jim White
Employees Worked With
Bill Hevel
November 04, 2019
Once again I received professional service on my Buick. I can't say enough about the professional and courteous service I received from Bill Hevel. He provided me with a loaner vehicle and kept me updated d I can't say enough about the professional and courteous service I received from Bill Hevel. He provided me with a loaner vehicle and kept me updated daily on the progress of the repair. Bill's approach to customer care sets the example on how everyone else should be doing it. He is an asset to the company and I will be sure to go back to him for all of my Buick maintenance. More
by Victor
Employees Worked With
November 03, 2019
Again "Excellent Service" by William [Bill] Hevel - 10/28/19 Bill was "EXCELLENT" again in both his service and recommendations ! Crown should give him a "At-a-Man" professional service bonus and recognition aw Bill was "EXCELLENT" again in both his service and recommendations ! Crown should give him a "At-a-Man" professional service bonus and recognition award. His presence at the dealership, in vehicle(s) service, is why we buy our cars there. And GM's Buick division should honor Bill nationally as well ! PS: At pay-out, Doris was again pleasant. More
by TOM
November 01, 2019
No appointment, no problem Bill Hevel makes you feel important! Dead battery, no appointment necessary, I'll be waiting for you and take care of the problem. Bill always goes ab Bill Hevel makes you feel important! Dead battery, no appointment necessary, I'll be waiting for you and take care of the problem. Bill always goes above and beyond. Thank You More
by Lucy
Employees Worked With
October 31, 2019
Amazing Service William Hevel like always looking for me and my encore, always going beyond his duties, his customer service is always prime. I do not regret at all t William Hevel like always looking for me and my encore, always going beyond his duties, his customer service is always prime. I do not regret at all to drive all the way to St Petersburg to get my car service in any way shape or form. Thanks Bill your beloved customer Lena More
by msn
Employees Worked With
Other Employees :
Doris Smith always with a smile and excellent service
October 30, 2019
What a great experience that I never expected!! When my What a great experience that I never expected!! When my truck intermittently died on me, Bill reassured me that the problem would be fixed... and it What a great experience that I never expected!! When my truck intermittently died on me, Bill reassured me that the problem would be fixed... and it WAS in a timely fashion!! He even made arrangements for me to be brought home & picked up when my truck was done! Thanks More
by Sherrie
