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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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December 31, 2019
Service visit for tires. Absolutely flawless service and the best treatment ever. My service advisor, Bill Hevel always goes above and beyond. I have never had one issue wit Absolutely flawless service and the best treatment ever. My service advisor, Bill Hevel always goes above and beyond. I have never had one issue with the dealership, sales service etc. Definitely five star rated. I will not go anywhere else for a vehicle or service. More
by Baystar
Employees Worked With
December 30, 2019
Great Service Again! I 'm never surprised by the courtesy of everyone in the Service Department at Crown Buick GMC (That little "Hello" goes a long way.. I dealt directly I 'm never surprised by the courtesy of everyone in the Service Department at Crown Buick GMC (That little "Hello" goes a long way.. I dealt directly with William (Bill) Hevel as I always have on my 2016 GMC Canyon (12/30/2019). Bill not only took care of me on this visit, but prepared me for anything upcoming on my vehicle, in a busy world that is much appreciated. More
by Dave Reinhardt
Employees Worked With
Other Employees :
The Lady that cashed me out as well (Fell bad I can't remember her name - just drew a blank), she is always a joy .
December 26, 2019
Service is consistently good! Driving my husband home from the hospital after his total hip surgery, the dashboard light came on stating we were losing air pressure fast in our lef Driving my husband home from the hospital after his total hip surgery, the dashboard light came on stating we were losing air pressure fast in our left rear tire. Thankfully, we made it home before the tire went completely flat (three minutes later!) Numerous nails in the tire! I called the dealership and spoke to Bill Hevel. He instructed me to call GM roadside assistance to come get the car (he gave me the number) and have it brought to Crown. It was time for new tires anyway. He made sure they had what we wanted in stock. Offered a loaner car and a ride to go get it. We did not need the loaner, but I would need a ride to pick up our car the next day. When I got to Crown the next day, the car was washed and even cleaned on the inside. Bill was great to work with, which I truly appreciated. He didn’t know me. Greg Berry is our usual service advisor and he has always been great to work with. Thank you, Crown, for having caring folks take care of your customers. More
by Sunny
December 26, 2019
Billiam Hevel is an exceptional Elite Advisor Billiam has been my go-to guy at Crown Buick GMC since I got my company car. He is always available when I need work done, has exceptions customer/se Billiam has been my go-to guy at Crown Buick GMC since I got my company car. He is always available when I need work done, has exceptions customer/service skills, is patient with my being a little odd, and always goes above and beyond when it comes to taking care of my needs (and the needs of Tiffany, one of my counter parts at Penske) More
by Jordan Arrisi
Employees Worked With
December 21, 2019
Excellent service department I have had excellent experience at Crown Buick. They always take care of my car and do not recommend service that is not necessary. Bill Hevel is al I have had excellent experience at Crown Buick. They always take care of my car and do not recommend service that is not necessary. Bill Hevel is always ready to listen to any concerns and then explains problems so that I understand. More
by estella3570
December 11, 2019
Amazing as Always! Bill is always great to work with. Has the customer's best interest in mind. Have recommended many family member to take their car and see Bill over a Bill is always great to work with. Has the customer's best interest in mind. Have recommended many family member to take their car and see Bill over at Crown. Neighborhood feel with corporate backing! More
by jakestowers
Employees Worked With
December 10, 2019
Crown GMC Service Went straight to Dave Biagi at Crown GMC to get my vehicle serviced! Dave is a funny guy and always makes you feel welcomed. Service was quick and was Went straight to Dave Biagi at Crown GMC to get my vehicle serviced! Dave is a funny guy and always makes you feel welcomed. Service was quick and was on the road within an hour! Would recommend Dave to anyone! A+ More
by hotshotace
Employees Worked With
Dave Biagi
December 06, 2019
Excellent Service Brought my truck in for service, my Advisor Bill Hevel, was friendly, efficient, asked about my needs and had my truck serviced quickly, always keepin Brought my truck in for service, my Advisor Bill Hevel, was friendly, efficient, asked about my needs and had my truck serviced quickly, always keeping me informed as to where we were in the process. I've been told that it's the service after the sale that keeps people coming back, and that exactly how they seem to feel at Crown GMC. When it's time I'll buy here again. More
by Lafitte
Employees Worked With
December 03, 2019
Had a great visit!! Service representative was very helpful and kept me informed with the status of my truck. Other reps were also helpful and friendly. helpful and kept me informed with the status of my truck. Other reps were also helpful and friendly. More
by mas.sanchez1977
Employees Worked With
November 27, 2019
Complete Maintenance Service including new tires Husband past and I moved from Tx to Fl. William (Bill) Hevel helped to make my first car maintenance experience comfortable being alone. Thank you Husband past and I moved from Tx to Fl. William (Bill) Hevel helped to make my first car maintenance experience comfortable being alone. Thank you More
by karenelam
Employees Worked With
