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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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February 19, 2020

From out of town and couldn’t enough about the great service we received...in and out in 30 minutes. They know their stuff and are very trustworthy in their business practices. More

by mivhernandez
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Hebert, Greg Berry
Feb 20, 2020 -

Crown Buick GMC responded

We are honored to have had the opportunity to work with you and to know that the quality of our service met your satisfaction! Your safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you and your vehicle with our best care in the future!

February 18, 2020

Great service and maintenance work completed on time with no hassles or pressure to add additional services or fix things that aren't broke! Thank you Bill. More

by JKDLLC
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Crown Buick GMC responded

Thank you so much for your 5-star review! Providing thorough and pressure-free service is always our goal, and we are proud that our efforts met your satisfaction! Please drive safely, and do not hesitate to let us know how we may serve you again in the future!

February 14, 2020

Dave is always professional, courteous and prompt. I’ve been using him for over 5 years. He’s the best! I won’t go anywhere else for service. More

by Pingledue
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Feb 18, 2020 -

Crown Buick GMC responded

Thank you for leaving Dave this excellent review! It is wonderful to know that he has your confidence and that he always takes great care of you and your automotive needs. He will be honored to hear of your very kind words, and we are certain that he will continue to impress you with his efforts in the years to come!

February 07, 2020

Excellent Customer Service I transferred to Crown from Mathis GMC. I have to say I was hesitant at first because I'm used to my Yukon being babied; however, I have been pleasant More

by TheresaYukon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
February 06, 2020

Awesomeness This is the dealership where I originally bought my GMC Terrain and the only place I am willing to service my SUV. Everyone there is extremely profess More

by Jackie O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Biagi
Feb 06, 2020 -

Crown Buick GMC responded

Jackie, It is always our goal to ensure that our customers' experiences are as positive as possible, and we are thrilled that Bill's service left you so impressed- from beginning to end. He will be so honored by your very kind words, and we thank you for your feedback on behalf of him, David, and the entire team! Please drive safely, and don't hesitate to let us know how we may serve you again in the future!

February 05, 2020

Excellent service Have been a customer for about 25 years. Evaluations and service always thorough and honest. Work performed is excellent. Have been working with Gr More

by Buick Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ossenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry
Feb 06, 2020 -

Crown Buick GMC responded

We are honored by your 25 years of loyalty and overjoyed that our service continuously meets your satisfaction! We thank you for leaving us this incredible review, and we hope to serve you and your automotive needs for many years to come.

January 31, 2020

Service department-Bill Havel We always brought our cars to Crown for service. On the first visit we met Bill and he treated us like a friend so we continued to make our appoint More

by mvansciver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Crown Buick GMC responded

Thank you so much for your positive review and for confiding in our dealership with your automotive needs! We are happy to hear that your recent visit with Bill was so smooth and efficient, and he will be proud to have earned your kind recommendation! We wish you safe travels- on behalf of him and the entire team, and we hope to see you again when the time comes for your first service!

January 31, 2020

Dealership is great- Service person is great. Dealership is great and my service person Bill Hevel goes above and beyond to provide great service. Friendly guy that is a pleasure to talk to. Wit More

by Chef Dawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2020

When I find myself in a bind .. Monday morning, my battery was dead and needed replaced. I wasn't due for the scheduled vehicle service but a neighbor gave me a jump and I immediate More

by Shawn T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hartford, Greg Berry
January 29, 2020

Great experience talking to Paris and Mel very knowledgable about GMC vehicles. I recomend them to any customer to deal with them. I will return with my family to purchase a new vehicle. Thanks More

by Pedro
Recommend Dealer
Yes
Employees Worked With
Paris Bunch, Mel Gil Pinto
Jan 30, 2020 -

Crown Buick GMC responded

Pedro, Thank you for leaving Paris and Mel this 5-star review and recommendation! We are so glad that they could be of great assistance to you throughout your visit! We appreciate you stopping by Crown Buick GMC, and we will be awaiting the opportunity to work with you again!

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