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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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March 10, 2020

Great service Took my Chevy to this dealers service department after having a bad experience at a local Chevy dealer. This was for a couple of routine maintenance i More

by Dita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Mar 11, 2020 -

Crown Buick GMC responded

Thank you so much for your 5-star review and recommendation! We are overjoyed that we had the opportunity to work with you and provide you with the quality experience that you so much deserve! It is an honor to have earned your confidence and loyalty, and we look forward to continuing to provide you and your vehicles with our best care in the future!

March 08, 2020

I needed an oil change. I was down to 1 percent oil life. I called Dave Biagi and he gave me an appointment for the very next day. More

by Emlfnr
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Mar 09, 2020 -

Crown Buick GMC responded

Thank you for your 5-star review! We are so pleased that Dave could get you in and get your vehicular concerns efficiently taken care of. It is our pleasure to serve you in any way possible, and we look forward to an opportunity to work with you again!

March 05, 2020

2015 GMC repair Service advisor Bill Hevel did a great job getting my truck scheduled for repair, checking that repair was under warranty. The way the service depart More

by GMC Black Horse Edition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Excellent service and knowledge of problems we asked about. Took the time to get us scheduled for those repairs and explained in detail what the problems most likely were. More

by mikepac57
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
February 27, 2020

Excellent Service (Bill Hevel) I want to commend Bill Hevel for the excellent service he provided today. My check engine light was on when I got into my 2018 Encore this morning, s More

by deloreyka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Crown Buick GMC responded

Kevin, Thank you for taking the time to leave Bill this amazing review! We are happy to hear that he took exceptional care of you and ensured that your service was completed- thoroughly and efficiently. Offering top-quality service is always our goal, and we will be sure to provide you with nothing less in the future!

February 24, 2020

WE ARE FROM CANADA AND BROUGHT OUR ENCLAVE IN FOR A TRANSMISSION PROBLEM AS INDICATED ON OUR REGULAR EMAIL REPORT. ENDED UP ALL WAS OK. DAVE BIAGI WAS FRIENDLY, HONEST, FORTHCOMING AND HE KNOWS HIS More

by mmazzei2
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Feb 25, 2020 -

Crown Buick GMC responded

Thank you for taking the time to share this excellent feedback! We are so pleased that Dave could put you at ease and get your automotive concerns resolved efficiently! Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

February 23, 2020

Great Service! I had a great experience with David Biagi at Crown Buick. My Cadilac CTS had some transmission issues and was still covered under GM's powertrain war More

by chapman442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Feb 24, 2020 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are so glad that David and the team could get your automotive concerns resolved efficiently! Your safety and satisfaction are our utmost priorities, and we hope that you continue to confide in our dealership for top-notch service and deals in the future! We wish you the safest of travels until we meet again!

February 22, 2020

Great Service Experience I had a recent service on my 2014 GMC Sierra. Bill was very helpful and explained the different options available for my service. It was a great expe More

by André
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Crown Buick GMC responded

Andre, Thank you so much for your positive feedback! We are happy to hear that Bill took such great care of you throughout your visit! If there is anything more that he or the team may help you with, please be sure to give us a call. We look forward to an opportunity to serve you again!

February 22, 2020

Bought my truck from Crown 3 years ago and have had regular service on my vehicle with Bill Hevel . Had a flat tire today needed to purchase 2 more tires and Bill had it in first thing in the morning More

by Jim White
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2020

Great job servicing my 2019 GMC Syclone.Lowered vehicle Great job servicing my 2019 GMC Syclone. Lowered vehicle needed a front end alignment. Rides and handles great now! Thanks Bill and all the great se More

by David
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Crown Buick GMC responded

David, Your safety and satisfaction are of the utmost importance to us, and we are overjoyed that the quality of our work met your satisfaction! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

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