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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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April 13, 2020

I visited the dealership during the corona virus period. I was pleased to find it set up to protect all users. Bill was helpful in getting me in and out quickly. He spent time going over a few items in t More

by Acasteel98
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Crown Buick GMC responded

Thank you so much for your excellent review! It is always our goal to ensure that our guests' experiences are as positive as possible, and we are pleased to hear that Bill took such great care of you and your automotive needs. We appreciate your business and hope to see you again the next time your vehicle is ready for service!

April 10, 2020

Dave and John were beyond helpful. I will always take my vehicle here for all my service no matter how big or small. Great crew. More

by J. Moore
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Dalton
Apr 10, 2020 -

Crown Buick GMC responded

Thank you so much for your wonderful review. It is an honor to have your confidence and loyalty, and we are happy to hear that Dave and John took exceptional care of you throughout your recent visit. We appreciate your business and look forward to continue serving you and your automotive needs for many years to come.

April 03, 2020

Consistent, Cooperative, Helpful Meets and Exceeds Expectati I've been doing business with Greg Berry for many years while he serviced my '50 Yukon Denali. Because of his consistent willingness to support and s More

by gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Apr 06, 2020 -

Crown Buick GMC responded

Gary, Thank you for sharing this excellent review! We are so appreciative of your continued business, and we are proud to know that our service never fails to exceed your expectations! We are so honored by your very kind words, and we look forward to continuing to provide you and your vehicle with our best care in the years to come!

April 02, 2020

general service work Just had service work on my Buick Envision...…..as usual Dave Biagi my personal service advisor took care of things in the normal excellent fashion I' More

by dwswartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Biagi
Apr 06, 2020 -

Crown Buick GMC responded

Thank you for taking the time to share this excellent feedback! We are so glad that our team could be of assistance to you, and we are honored that our service met your satisfaction! We appreciate you working with us at Crown Buick GMC, and we hope to continue serving you and your automotive needs in the future!

March 24, 2020

Big shout to Bill Hevel, Bill Hevel in Service at Crown GMC I want to give a Big shout out to Bill Hevel (Business Elite Service Advisor) at Crown GMC of St Pete. Not many people like him in the service industr More

by Costa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2020

I had a rear suspension noise on my 2019 Silverado. Another local dealership worked on it and basically did whatever was easiest to try and fix it but didn’t succeed. I was referred to David Biagi at More

by NickP33
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Mar 23, 2020 -

Crown Buick GMC responded

Nick, Thank you for sharing this excellent feedback! We are pleased that Dave could get your recent issues taken care of- thoroughly and efficiently. Your safety and satisfaction are our priorities, and we look forward to continuing to provide you and your vehicle with our best care in the years to come!

March 20, 2020

The best customer service I’ve ever received. Shane Dihaime & Greg Berry was outstanding! Everyone with a smile. I couldn’t have asked for a better experience. More

by Sean
Recommend Dealer
Yes
Employees Worked With
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry, Shane Duhaime
Mar 23, 2020 -

Crown Buick GMC responded

Sean, Thank you so much for your excellent review! We are pleased that our team could be of such great assistance to you and provide you with the 5-star experience that you so much deserve. We wish you safe travels and hope to work with you again the next time your vehicle is ready for service.

March 20, 2020

Great Service Team! Crown GMC has a great service enviroment and excellent staff. I continue to buy from Crown due to the terrific relationship and experience they offer. More

by boltspeedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Biagi
March 15, 2020

We are from Pennsylvania vacationing here for 3 months. We received a recall letter on our 2019 GMC Denali. Dave was very helpful in getting us a quick appointment. Service was excellent. More

by Patricia.goulding1
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Mar 17, 2020 -

Crown Buick GMC responded

Patricia, Thank you for your 5-star review! Your safety is of the utmost importance to us, and we are pleased that Dave could get your vehicular needs efficiently resolved! It is our pleasure to assist you in any way possible, and we hope to see you again the next time you are in need of automotive service!

March 11, 2020

Very helpful lifetime customer from now on. Bill made my experience a very pleasant one Thanks. I will Helped with my On Star. Thank you again!! More

by Nchamilton64
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Crown Buick GMC responded

Thank you so much for your excellent review! We are pleased that Bill could be of such great assistance to you, and we are honored to have earned your lifelong loyalty! Your safety and satisfaction are our priorities, and we look forward to serving you and your automotive needs for many years to come!

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