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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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May 10, 2020

Oil change John took great care while I was there from sanitizing to making sure I knew all the details of my appointment . He was easy to talk to and helped me More

by Clpavone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Crown Buick GMC responded

Thank you for your positive feedback! Your safety is our utmost priority, and we are happy to hear that John was so thorough in ensuring that your experience went seamlessly- from beginning to end. It is our pleasure to serve you. Please don't hesitate to let us know how we may be of further assistance to you in the future!

May 08, 2020

Dave Biagi is the best. Every time that I come into the dealership with any issue that he is always able to find a solution for me. And he’s always effective and efficient and gets me out as soon as possib More

by tonipalmer
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
May 11, 2020 -

Crown Buick GMC responded

Toni, Thank you for leaving Dave this excellent review! We are so pleased that he could consistently provide you with the quality assistance that you so much deserve! He will be delighted to know how confident you are in his service, and we wish you the safest of travels until we see you again!

May 05, 2020

Mr. Dave Biagi was truly a pleasure to have worked with to service my Mercedes. What a friendly, compassionate man that has such an uplifting personality and will keep you laughing from start to finish. He More

by Cece
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
May 05, 2020 -

Crown Buick GMC responded

Cece, Thank you so much for your amazing review and recommendation! Dave will be honored to hear of your very kind words and to know how greatly you valued his service! Providing top-quality service is so important to us, and we will be sure to offer you nothing less in the future!

May 03, 2020

They always listen and understand my concerns on warranty work. Oil changes are done fast and cars returned clean. All oil changes I have had done on company vehicles Dave and Bill always are great and fri More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Biagi
May 01, 2020

90,000 maintenance service Service Adviser William Hevel and the service team were great. William Hevel went step by step explaining what needed to be done. The whole process wa More

by fatboy1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are pleased that William could make your experience so seamless- from start to finish. We are so appreciative of the opportunity to work with you, and we look forward to a chance to serve you again!

April 30, 2020

Dave Made it right! After I had questioned the service I received on my GMC Sierra, Dave went above and beyond to make it right. I was given a brand new 2020 rental until More

by pricedaniel97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
May 04, 2020 -

Crown Buick GMC responded

Thank you so much for your positive review! Your safety and satisfaction are so important to us, and we are pleased that Dave could make things right for you during your recent visit. We thank you for your patience throughout the process. Please don't hesitate to give us a call if there is anything more that he or the team may help you with.

April 29, 2020

We had a great experience at this dealership. After our old car broke down on our way home to Michigan, we stopped here to see what the problem was. The service department took it right in and told us what More

by rexall
Recommend Dealer
Yes
Employees Worked With
Max Saltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry, Anthony Crevello
April 28, 2020

Bill is always very knowledgeable about the vehicle and what type of service is required. He is very professional and ready to help. Thx Bill! More

by vickiboyers50
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Biagi
Apr 29, 2020 -

Crown Buick GMC responded

Vicki, Thank you for leaving Bill this 5-star review! We are pleased that he could consistently be of great assistance to you when you visit! It is our pleasure to assist you in any way we can, and we hope to serve you and your automotive needs for years to come.

April 15, 2020

Bill helped me out today with a maintenance appointment. I appreciate all that he did for me. He took the time to check on the status of my vehicle and kept me well informed. Thank you Bill, and Thank yo More

by Danadcraig
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2020

Outstanding friendly service from Bill Bill was friendly, fast and knowledgeable. Right from my initial call to picking up my car, my service at Crown Buick was easy and pleasurable. More

by John.petz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Crown Buick GMC responded

John, Thank you for leaving Bill this excellent review! We are happy to hear that he took exceptional care of you and your vehicular needs throughout the entirety of your visit. It is our pleasure to serve you in any way possible, and we will be awaiting an opportunity to work with you again!

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