Crown Buick GMC - Service Center

Once again, Bill Hevel came through for me. I purchased a 2019 Chevrolet Malibu thinking the cars only a year old, what could go wrong? It had 37,000 miles on it, so the warranty was off it. Sure enough, my 2019 Chevrolet Malibu thinking the cars only a year old, what could go wrong? It had 37,000 miles on it, so the warranty was off it. Sure enough, my luck, I found that when I put the car in Park, it didn't register with the shifter. I couldn't turn the car off and kept getting the message that I had to shift to Park. I read up on this and found that GM vehicles, Malibu in particular have this issue and have had it since 2016. Why hasn't GM fixed this??? Getting to the point, I took the car to Crown Buick GMC, and Bill took care of me. He had them put in a "harness" that was supposed to fix the problem. He kept the cost down for me. Unfortunately, just over a month later, the same problem started up again. I called Bill and he told me that the parts for the shifter were on back order and had no idea when they would get any. I spent a lot of sleepless nights wondering what I was going to do about the car. I couldn't drive it if I couldn't turn it off and lock it. He told me he would see what he could find. I got a call from him a few days later and he told me that they located a part for me, but wasn't sure if they would give it to him. Finally, he called me and set up an appointment!! The part came through!! I took the car in the next day and it is fixed with full warranty! Bill also gave me a $75 credit for the previous fix that didn't work! I am happy with my car again and a big shout out to Bill Hevel for making that happen! More

greg was very knowledgable about problem with my car and provided me with a way to save money yet properly fix my car to last a long time. provided me with a way to save money yet properly fix my car to last a long time. More

William Hevel always does a great job when I bring my truck in for service. Thank you William. A+ Service every time I come in. truck in for service. Thank you William. A+ Service every time I come in. More

Bill Hevel in Service was so very helpful when I brought my vehicle in for service. He was courteous and very professional. I felt very confident that he would help me and he did! my vehicle in for service. He was courteous and very professional. I felt very confident that he would help me and he did! More

Bill was so helpful, he told me about a dealer recall that was coming up & took care of it at the time of my Oil Change & tire rotation. Service is Fantastic! that was coming up & took care of it at the time of my Oil Change & tire rotation. Service is Fantastic! More

A Surprising Pleasure I don't know when I was ever treated so well when taking my car in for repairs! Bill Hevel and his crew are the tops! Really great service! I don't know when I was ever treated so well when taking my car in for repairs! Bill Hevel and his crew are the tops! Really great service! More