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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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February 12, 2021

I made my first service appointment online for my new Arcadia. Bill Hevel greeted me at the door and was very pleasant. Took care of the necessary paperwork and I was done in an hour. I am very impressed More

by Theresa Jewell
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Crown Buick GMC responded

Theresa, Thank you so much for your positive review! We are pleased that Bill and the team could make your overall service experience as seamless as possible! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future!

February 10, 2021

Dave is the only one I trust to service my Mercedes! There is never any issues nor concern when my luxury vehicle is in his care. Fast, reliable, friendly, comfortable care is what I experience each and More

by Cece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
February 05, 2021

I spent most of my life in the auto business the service I received from Crown GMC today was exceptional everyone I met at the dealership was helpful and courteous. A special thanks to Greg Berry for gettin More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Feb 08, 2021 -

Crown Buick GMC responded

Dan, Thank you so much for your 5-star review! We are so glad that Greg could get you in and get your automotive needs successfully taken care of! We couldn't be more pleased to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

January 28, 2021

Leon assisted me connecting my new phone the car radio. He was polite and very helpful. I will call on Leon for sure Thank you Leon More

by Big Dawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Fisher
January 21, 2021

It was our first visit to this dealership, since we are in town from Michigan. We have a brand new Buick that was making noise while braking. We scheduled an appointment the day after I called and I met More

by cjohns103046
Customer Service
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

Spectacular service from this center on numerous occasions, but especially right before Christmas recently by Bill Hevel and his team. They made sure I had a safe vehicle to travel with. More

by eric
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

William Hevel is great to work with. Every time I bring my suv in he makes sure everything gets done right. Thank you William for your awesome service. More

by dunbar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Crown Buick GMC responded

Thank you for leaving William this positive review! We are pleased to know that he always takes exceptional care of you and your automotive needs! He will be honored to know how confident you are in his efforts. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

December 23, 2020

Brought my Sierra in for a problem 15 minutes before the closing time and John Grundon hooked me up with a loaner until it was fixed. More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

Service representative was efficient and helpful in explaining “noise” after recent drive from Buffalo NY to Largo FL. Facility was clean (including modern, COVID-compliant parts & waiting areas and la More

by MaggieQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Dec 20, 2020 -

Crown Buick GMC responded

Maggie, Thank you so much for your positive review! We are overjoyed that Greg could put you at ease and get your concerns taken care of. The safety of our customers and staff is our utmost priority. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

December 14, 2020

I have used William Hevel the last 3 times I have visited service department. He has treated me with professionalism & patients. He has always completed task with all 5's. More

by redheadvonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Crown Buick GMC responded

Thank you for leaving William this excellent review! We are overjoyed that he could consistently be of assistance to you and provide you with the 5-star service that you so much deserve! Your safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you and your vehicle with our best care in the future! Wishing you the safest of travels until we meet again!

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