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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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July 11, 2021
This was my first experience at this dealership. I worked with Christopher Tobolski for my first time here and he made the process very simple and easy! He was friendly, helpful, and kept me updated on the t with Christopher Tobolski for my first time here and he made the process very simple and easy! He was friendly, helpful, and kept me updated on the timing for my oil change. The dealership was clean with plenty of seating, water & coffee, a vending machine, and a tv. More
by gvanmeter
Employees Worked With
Christopher Tobolski
July 10, 2021
My service advisor John Grundon could not do one more thing to make my service experience with this dealership any more satisfying. My business truck's a/c failed on a holiday! John had it diagnosed firs thing to make my service experience with this dealership any more satisfying. My business truck's a/c failed on a holiday! John had it diagnosed first thing the next day, located the part from another dealer and had the vehicle repaired by the end of the day. He kept me informed at each step and I was also able to meet the technician who completed the repair. As a former GM luxury brand service advisor and service manager, I am impressed with both him and his technician's customer service skills and professionalism. I can go to any GM dealership in Pinellas county for service, but picked Crown because of this level of service. I bought a Buick for my wife so that she too can rely on this dealership for service. My congratulations to Bill and his entire service team for operating such a professional operation, it is no easy task in todays challenging business world. More
by Todd
July 09, 2021
John Grundon greeted me as i pulled up and provided excellent service throughout my whole visit. He listened to what i needed and he communicated with me throughout the whole process. excellent service throughout my whole visit. He listened to what i needed and he communicated with me throughout the whole process. More
by totalimagemark
July 07, 2021
I took my 2018 Encore for what what I thought was a starter problem and John Grundon, service advisor quickly discovered the problem and solved it, getting me back on the road the next day. And it was starter problem and John Grundon, service advisor quickly discovered the problem and solved it, getting me back on the road the next day. And it was over the July 4th weekend! He is empathetic, professional, truthful and kind. It was a great experience Thank you for the excellent service John and Crown Buick, GMC! More
by Andrew J
Employees Worked With
July 05, 2021
Very good service, very informative before any work and was helpful. was helpful. More
by Dvichit00
Employees Worked With
June 17, 2021
John Grundon was most helpful and always with a smile. Always kept me informed! He was very professional and a fine representative of Crown Buick. Always kept me informed! He was very professional and a fine representative of Crown Buick. More
by dhickman10
Employees Worked With
June 07, 2021
Went in for an oil change and rotate and balance. As always, Bill Hevel took great care of my vehicle. I used to go to the "other" Buick-GMC dealer in Clearwater, but the service at Crown is far superio always, Bill Hevel took great care of my vehicle. I used to go to the "other" Buick-GMC dealer in Clearwater, but the service at Crown is far superior. Plus no high pressure sales tactics. Just always a good experience from the entire service dept. Thanks!! More
by rldunc
Employees Worked With
June 03, 2021
As always, Greg Berry was knowledgeable, professional and helpful in servicing my GMC Terrain. And, he called me later to let me know the cost of a part I had asked about. Greg always goes above and beyond helpful in servicing my GMC Terrain. And, he called me later to let me know the cost of a part I had asked about. Greg always goes above and beyond to satisfy his customers. More
by Carolyn
Employees Worked With
Greg Berry
June 03, 2021
Great service every time we go there! Very satisfied with our vechicle and the services we receive! Would recommend them highly to anyone Thant again our vechicle and the services we receive! Would recommend them highly to anyone Thant again More
by pglepage
Employees Worked With
Dave Biagi, Anthony Constantinople
