Crown Buick GMC - Service Center

My experience at the dealership was excellent I would rate 5 star plus. I was greeted as I entered the bay with a smile and directed where to go to meet the representative. My regular guy was out do to rate 5 star plus. I was greeted as I entered the bay with a smile and directed where to go to meet the representative. My regular guy was out do to an illness I was told, but the young lady that helped me was just outstanding. She immediately go me setup and told me what my wait time was going to be and it was right in spot. The remainder of the staff always makes me feel at home Alexandra, Bill, Ms Doris, Harry, Tammye and others. I feel like I am with family and that I am going to be taken care with the upmost professionalism. More

I came in yesterday, July 21, 2021, to get some air in my tires as OnStar said they were all low. Don put air in my tires and he was very nice and helpful. I then went inside to speak with John Grundon a tires as OnStar said they were all low. Don put air in my tires and he was very nice and helpful. I then went inside to speak with John Grundon about my required service of Oil change, etc. He was so nice and very helpful. I made an appointment to come back in the afternoon at 3:00. All went well as John explained everything necessary and needed. I waited for my car as they serviced it. The wait was much less than I expected, which was great. My car was washed also, which was a real treat for me. John was so kind with explaining everything. He answered all my questions without hesitation. I appreciated that very much. He helped me on my prior visit for service and he was equally kind and caring, which is why I went to him yesterday for my service. More

Excellent service especially John Grundon who offers good communication and works hard to address your every concern. Car wash is a nice touch! Thanks John communication and works hard to address your every concern. Car wash is a nice touch! Thanks John More

7/17/21 In and out for an LOF on my 2013 GMC Sierra. Great work, fast service, awesome customer service as always. Greg Berry and Dave Biagi ( wax on wax off ) are probably the 2 best service guys you c Great work, fast service, awesome customer service as always. Greg Berry and Dave Biagi ( wax on wax off ) are probably the 2 best service guys you can ask for. Keep up the good work all ! More

I had my car towed over to Crown Buick, as it had problems while driving, and thought it was a spark plug or two that had gone bad. Turned out, it was a few plugs, and also a MAP sensor that was b problems while driving, and thought it was a spark plug or two that had gone bad. Turned out, it was a few plugs, and also a MAP sensor that was bad, so they replaced it all. Now, the car is running so much better. My normal service advisor was out on vacation, but Harry Ossenberg helped me get in touch with Jason Miller, who assisted me in getting my car taken care of. Jason kept me posted on what was going on with the car, and let me know when it was ready to be picked up. Thanks to you all, again, for helping me with my car. More

Very good experience working with Megan! Super helpful person. I'm ordering parts last 2 years with her! In most cases Jaguar, Land Rover, and Volvo parts. person. I'm ordering parts last 2 years with her! In most cases Jaguar, Land Rover, and Volvo parts. More