Crown Buick GMC - Service Center

Chris is extremely helpful and knowledgeable, and great about following up. He is also great about providing options for you to choose from and never any pressure. about following up. He is also great about providing options for you to choose from and never any pressure. More

I had a problem with my blue tooth connection. John and the technician got me in the next day and resolved the issue. I would recommend when you come in for service to ask for John. the technician got me in the next day and resolved the issue. I would recommend when you come in for service to ask for John. More

John Grundon is excellent and very helpful. He is on top of his game and should be considered for a management position. Great asset to the dealership! of his game and should be considered for a management position. Great asset to the dealership! More

Timely and efficient. The wait time was short. I did get future recommend for service which l declined at the time which was not covered by my service plan. future recommend for service which l declined at the time which was not covered by my service plan. More

I wanted to commend John Grundon, for his attitude and patience. His attention to detail during the service of my truck. He was able to service my vehicle when all the surrounding dealerships were weeks a patience. His attention to detail during the service of my truck. He was able to service my vehicle when all the surrounding dealerships were weeks away with appointments. . The appointment was on time and the service was completed efficiently and correctly the first time. Thanks Crown & John Grundon! More

I would like to thank John Grundon for ALWAYS providing Excellent Customer Service. I previously took my car to get an oil change and upon the routine inspection there were other major issues that were fou Excellent Customer Service. I previously took my car to get an oil change and upon the routine inspection there were other major issues that were found. John took his time and explained to me all that was going on and how we would address the issues. He worked hard and diligently to make sure that everything was fixed properly and he also accommodated me by providing me with a loaner vehicle while my car was getting serviced so that I could still perform my daily duties. John also gave his condolences to me because my Dad passed away during the time that my car was being serviced. Thank You John Grundon for ALWAYS providing Excellent Customer Service!!! More

Had to bring my car into shop this morning, and again had the pleasure of working with Dorthea Pack! Always great talking to her! Very pleasant, honest and upfront! I will definitely purchase my next new car the pleasure of working with Dorthea Pack! Always great talking to her! Very pleasant, honest and upfront! I will definitely purchase my next new car through her! Thanks again for your help! More