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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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October 25, 2021
Great ServiceServiced vehicle efficiently and kept me Great Service Serviced vehicle efficiently and kept me updated on the progress. Knowledgeable, professional, friendly Great Service Serviced vehicle efficiently and kept me updated on the progress. Knowledgeable, professional, friendly More
by Ebonymaloy
Employees Worked With
Service department
October 25, 2021
All employees here take the time to make sure all vehicle needs are met. Even while waiting, customer satisfaction is their top priority. needs are met. Even while waiting, customer satisfaction is their top priority. More
by SM10
Employees Worked With
October 23, 2021
John Grundon always takes good care of me. I always try to get him as my advisor.Thanks John to get him as my advisor.Thanks John More
by M5krewe
Employees Worked With
October 22, 2021
Greg Berry is an outstanding Service Manager. He resolves all issues I may have, big or small. Always a please dealing with him. I highly recommend your dealership to my friends. resolves all issues I may have, big or small. Always a please dealing with him. I highly recommend your dealership to my friends. More
by woodlandph
Employees Worked With
Greg Berry
October 21, 2021
Lexi S. is the best I have ever worked with. After discovering trouble with our vehicle on our drive to Florida because of bad work done by another dealership, we were looking for a place that was tru discovering trouble with our vehicle on our drive to Florida because of bad work done by another dealership, we were looking for a place that was trustworthy. We were a little scared because of the bad work/service we had received at the dealership in Indiana. She listened to us and the issues we had with the vehicle. She went above and beyond to make sure that the issues were fixed. She was with the technician to witness the problem herself and not just getting the info from the technician. She explained everything to me and had my best interest at heart. She and Crown Buick GMC service technicians are the best in my opinion. We are visitors to Florida twice a year and I will bring my vehicle to them for regular maintenance and service every time we are here. Thank you Lexi S. and Crown Buick GMC. Chris & Matt Carte, Sandi Herbstreit More
by cecarte
Employees Worked With
Lexi Sarang, Service Advisor
October 16, 2021
I had my Dad's car towed in for servicing, as I had a coolant leak, and didn't want to chance driving it and possibly getting overheated. The service advisor, Greg Berry, also told me to have it towed. coolant leak, and didn't want to chance driving it and possibly getting overheated. The service advisor, Greg Berry, also told me to have it towed. So -- they found that the upper hose had blown, and that's why the coolant leaked out. While there, I also asked him to give it an oil change and normal inspection. When picking up the car, the cashier, Doris Smith, is always ready with the paperwork, and keeps all documents in check for a speedy departure. Thanks again to all for helping me out. More
by GIhrig65
October 13, 2021
John Grundon is my service advisor with Crown GMC and I was very satisfied with my recent experience with John. He explained the benefits and how components work on my vehicle in a way that is easily under was very satisfied with my recent experience with John. He explained the benefits and how components work on my vehicle in a way that is easily understood by someone who is not a mechanic. I had many questions and John took the time to answer them, many of them, without impatience. I am very pleased with my new service advisor. More
by Carla
Employees Worked With
October 12, 2021
Very nice service folks and a comfortable customer area for waiting. However, I was not expecting to wait 2 hours for a scheduled oil change. That seems too long and maybe Buick can work on that. for waiting. However, I was not expecting to wait 2 hours for a scheduled oil change. That seems too long and maybe Buick can work on that. More
by Debbie
Employees Worked With
October 07, 2021
This was my first time interacting with John as a service representative. He was very professional and took great care handling all the different issues with the repair of my car. I always receive GREAT serv representative. He was very professional and took great care handling all the different issues with the repair of my car. I always receive GREAT service from Crown Buick. More
by smerrits.sm
Employees Worked With
