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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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November 17, 2021
The service that I received on yesterday was above excellent. Mr. Waller did an outstanding job of taking care of me and making sure that my care was serviced in a timely manner. His checkout proces excellent. Mr. Waller did an outstanding job of taking care of me and making sure that my care was serviced in a timely manner. His checkout process was outstanding. He was extremely courteous and kind as he interacted with me. He went above and beyond to be sure that the service that I received at the dealership was professional. I really appreciated the care he provided to me at the dealership. More
by Marilyn F. Bell
November 14, 2021
I highly recommend Buick Crown and appreciate the sociable and efficient service of John Grundon. sociable and efficient service of John Grundon. More
by Noubario
November 12, 2021
John Grundon is the best Service Adviser I have ever known. Very very Professional. Fantastic experience. Will return for future service on my vehicle. Thanks CROWN organization known. Very very Professional. Fantastic experience. Will return for future service on my vehicle. Thanks CROWN organization More
by glwick48
Employees Worked With
November 10, 2021
This was my first experience, actually scheduling and working with John Grundon (even though I have been a loyal Crown GMC Customer since purchasing my 2016 Canyon at the end of 2015). After speaking o working with John Grundon (even though I have been a loyal Crown GMC Customer since purchasing my 2016 Canyon at the end of 2015). After speaking on the phone about me bringing it in, I dropped it off as scheduled, to address a few items. John touched base with me shortly after the inspection, reviewed all the items on my list and made sure to cover any safety items and maintenance that may need to be addressed at that time. I was given an approximate time of completion but John said he would give me a call upon completion so I could go about my work day. Pleasant experience working with John and the entire service department. Clean friendly environment. Thank you, David Reinhardt More
by Dave Reinhardt
Employees Worked With
November 10, 2021
My service technician, John Grundon, did an excellent job explaining the required recall work to be performed on my vehicle and suggested Crown Buick perform the recommended mileage service work at the same explaining the required recall work to be performed on my vehicle and suggested Crown Buick perform the recommended mileage service work at the same time. I truly felt he was concerned my car received the proper maintenance to ensure a long life and, I sensed this was the culture which permeated all of the service technicians at Crown. More
by jtgoode
Employees Worked With
November 09, 2021
Jacob helped resolve the issue that I had with my touch screen quickly. My part was there the next day! screen quickly. My part was there the next day! More
by leonfisher49
November 04, 2021
I work with John Grundon for the service on my Yukon and he always goes above and beyond to keep it running in peak condition. I always know when it will be ready and overall the dealership is very accommo he always goes above and beyond to keep it running in peak condition. I always know when it will be ready and overall the dealership is very accommodating. More
by CBVaught
October 30, 2021
I had scheduled an appt. to come in for my car to have it's oil changed, and normal checkup. When I arrived, the porter - Don Olsen - saw me right away and welcomed me as usual. I also noted to the s it's oil changed, and normal checkup. When I arrived, the porter - Don Olsen - saw me right away and welcomed me as usual. I also noted to the service advisor, Greg Berry, that my A/C was "cool" but not "COLD", and to take a look at that. I actually waited this time, instead of being brought home, and enjoyed watching your TV, talking to some of the others waiting, various employees (and I believe Bill Hevel the manager too), passed by and said hello, and I also walked around your adjoining showroom at the cars you had on display. Greg noted that my A/C was low on Freon, and that they found a leak, and that they can fix it while I waited -- no extra time needed. Now, my A/C is really "COLD" again, just in time for the cooler weather to start. I appreciated Greg keeping me up to date, while I waited, and as usual, Doris Smith, had everything ready for me to sign/pay, so I was on my way. Keep up the great work, and a beautiful clean waiting area & showroom too. Thanks much! More
by GIhrig65
