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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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December 22, 2021

Jon was able to resolve my problem quickly. He set a time expectation for me and he completed everything well under the time expectation that he set for me. More

by totalimagemark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2021 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are so glad that John could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

December 17, 2021

Very courteous and the service tech, Jay, was very helpful and explained the problem with my car More

by Bill40911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay in service
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Dec 17, 2021 -

Crown Buick GMC responded

Bill, We are so glad that Jay provided you and your vehicle with great care throughout your visit. Your safety and satisfaction are our utmost priorities. Thank you so much for your positive review! Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 16, 2021

Crown Buick is my choice for professional service with our Enclave. John Grundon, Jaquel, and the team are Outstanding! - Bill More

by williambarns
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Crown Buick GMC responded

Bill, Thank you so much for your wonderful review! We are honored that you confide in us with your automotive needs, and we are overjoyed that John, Jaquel, and the team could provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

December 15, 2021

My service advisor Gregg Berry was great to deal with and my vehicle was done on time. Great experience all the way around. More

by Yukon Denali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
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Dec 15, 2021 -

Crown Buick GMC responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are so glad that Gregg's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

December 14, 2021

John Grundon got me in an out in the exact time he said it would take. Great service!!! More

by Meverts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2021 -

Crown Buick GMC responded

Thank you for leaving John this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Pleasure to do not hesitate to give us a call if you ever have any further questions or concerns!

December 10, 2021

Very friendly staff appointment was made and done on time nice waiting area thank you More

by Davis.karry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2021 -

Crown Buick GMC responded

Davis, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction! We hope to see you again the next time your vehicle is ready for service. Safe travels!

November 30, 2021

Needed a oil change and Jacquel Waller got me in and out very fast even looked up a discount to make it cheaper for me very helpful guy!!!! More

by Vernal Bradford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller
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Nov 30, 2021 -

Crown Buick GMC responded

Vernal, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Jacquel's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

November 29, 2021

John Grundon at Crown Buick GMC is “my service adviser” and has always been very helpful and patient with me. He explains the process to me in terms that I understand. Thank you John for your help. More

by Cheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Crown Buick GMC responded

Cheri, Thank you for taking the time to leave John this wonderful review! We are so glad that he consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 23, 2021

I never have an issue when I visit. Everyone is so professional and friendly, the facility is always clean and well maintained. John Grundon is very helpful and will do what he can to make sure my car More

by speedygo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2021 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are so glad that John and the team could consistently provide you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

November 19, 2021

Great dealership, extremely knowledgeable staff, Leon was extremely helpful. I will always have me vehicle serviced there. When I decide to make a purchase, this is where I will go. More

by glwick48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Fisher
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Nov 19, 2021 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are so glad that Leon and the team could provide you with the quality service that you so much deserve! It is an honor to have your confidence and loyalty. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

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