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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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January 14, 2022

Showed up on time and I was immediately taken care of by John Grundon. He explained the process for my special bulletin and contacted me after the work was complete. More

by Matt Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Crown Buick GMC responded

Matt, Thank you so much for your positive review! We are so glad that John took great care of you throughout your visit. It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

January 13, 2022

Nice service line, John Grundon and Bill Hevel are true professionals. I recommend Crown for service. More

by Lfisher2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Crown Buick GMC responded

Thank you for your positive review and recommendation! We are so glad that John and Bill could provide you with top-notch service! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 12, 2022

I have been using Crown Buick ever since we moved down to Gulfport. John Grundon has always been very helpful in explaining to me what needed to be done and how long it would take. Most of the time the wor More

by stephanziano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that john consistently provides you with the quality service that you so much deserve! We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels!

January 12, 2022

As always, Greg Berry is excellent in providing assistance. Would be nice if more loaner cars were available. More

by Ewajd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jan 13, 2022 -

Crown Buick GMC responded

We are so glad that Greg consistently takes great care of you throughout your visits. It is our pleasure to serve you. We thank you for your positive review, and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

January 07, 2022

I have been using Crown buick gmc for several years and have always been very satisfied with their work. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jan 07, 2022 -

Crown Buick GMC responded

Mike, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that our team could consistently provide you with the quality service that you so much deserve! Your satisfaction means so much to us. We wish you the safest of travels until we meet again!

January 06, 2022

Recall visit to replace rear suspension toe link. The dealership was working short handed due to health issues. Normally Greg Berry would have handled the service but in his absence Lexi Sarang was the S More

by hundleysg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
Jan 07, 2022 -

Crown Buick GMC responded

Thank you for your 5-star review! We are so glad that Lexi could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

January 05, 2022

Scheduled 1st oil change and tire rotation on Envision. Scheduling online was easy. Drop off and service was seamless. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jan 06, 2022 -

Crown Buick GMC responded

Jerry, Thank you for your 5-star review! Providing a top-notch experience is so important to us, and we are so glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

January 02, 2022

First time visit and John Grundon was an absolute delight to deal with and the experience as a whole in the Service department was outstanding. From the initial call to book the appointment thru Debbie to D More

by Whatsupwiththat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Crown Buick GMC responded

Thank you for taking the time to leave us this amazing review! We are so glad that John, Debbie, and Dana provided you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

Jan 04, 2022 -

Whatsupwiththat responded

Oops! I don't know how ever I missed rating the "Quality of Work", but I will share now that it should have shown a 5 star ***** rating for sure!!

December 27, 2021

Very clean and nice staff easy to deal with.. thank you have a great day More

by Sales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Dec 27, 2021 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are so glad that we could provide you with a top-notch experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 22, 2021

great service department. Fits me in when I need service and the service advisor John was great. More

by GMC Black Horse Edition
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorothea Pack
Dec 23, 2021 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are so glad that John and the team could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

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