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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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January 22, 2022

Lexi was professional and asked all the detailed questions. She is very professional and quickly followed up on my vehicle service. She kept me in the loop the whole process. I would definitely retu More

by AaronH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Crown Buick GMC responded

Thank you for sharing the positive experience you had with Lexi! We are so glad that she took great care of you throughout your visit! She will be honored to hear of your very kind words and to know that you greatly valued her service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 22, 2022

Harley and his staff always take care of me and my Yukon. I have been using crown for years More

by Brent2301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ossenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Schrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Boldin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry
Jan 24, 2022 -

Crown Buick GMC responded

Brent, Thank you so much for your positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Harley and the team could consistently provide you with the quality service that you so much deserve! We wish you the safest of travels until we meet again!

January 21, 2022

Very pleased with the personal attention received on my return trip to the dealership. William Hevel is a very dedicated service manager who did his very best to assist with my problem and ensure that I w More

by Ceejay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Crown Buick GMC responded

Ceejay, Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are thrilled that William's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels!

January 21, 2022

It was a very good experience at Crown, John Grundon helped me out with the needed service, he was thorough and quick. Definitely recommend this place and John. More

by elH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review and recommendation! We are so glad that John took great care of you and made your experience with us an all-around success. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

January 20, 2022

Lexi was wonderful to deal with. My repair took a lot longer than expected, because of supply problems, Lexi called often to let me know what progress has occurred. She was patient with my questions and More

by Thomas Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Crown Buick GMC responded

Thomas, Thank you for taking the time to leave Lexi this positive review. We are so glad that she provided you with top-notch service, and we hope to see you again the next time your vehicle is ready for service. Safe travels!

January 20, 2022

The total appearance and how clean and neat from the outside is what drew me inside . I met John Grundon when I walked into the the service department and he helped me with my service needs . John was v More

by R.peterson5098
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are honored that you took the time to visit us, and we are so glad that John provided you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

January 18, 2022

John Gunduson was very nice. He answered all my questions,also told me I needed tires. More

by Lelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Crown Buick GMC responded

Lelia, Thank you for your positive review! We are pleased that John took great care of you throughout your visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 18, 2022

First time in to this dealership. John Grunden took care of me and did a great job. Very professional. I spent 38 years in the automobile industry and was very impressed by John and the other dealership per More

by jrapp153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review and recommendation! We are honored that you took the time to visit us, and we are so glad that John provided you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 16, 2022

J. Waller was great! They have the BEST customer service around! We come from Sarasota because they are so great there! More

by mattrchapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. Waller
Jan 17, 2022 -

Crown Buick GMC responded

Matt, Thank you for sharing the positive experience you had with Jacquel! We are so glad that he provided you with the quality service that you so much deserve! We are honored that you confided in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service!

January 14, 2022

Was a completely wonderful experience at Crown and Alexandria Sarang was awesome. Would highly recommend this dealership. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Crown Buick GMC responded

Dale, Thank you so much for your positive review and recommendation! Providing a top-notch experience is always our goal, and we are delighted that Alexandria's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

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