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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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February 02, 2022

I would like to give a huge shout out to Crown Buick / GMC for once again taking care of my truck in the service dept. Greg Berry once again knocks it out of the park with his kind, courteous, and timely More

by Len Breidert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Feb 03, 2022 -

Crown Buick GMC responded

Len, Thank you for taking the time to leave us this amazing review! We are so glad that Greg took great care of you and your vehicle throughout your recent visit! It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs! Safe travels!

February 01, 2022

Been driving GM for 55 years, both in Michigan and Florida. Being a GM employee it is never about the price, it is always about the service. Crown treats everyone with the respect they deserve. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Feb 03, 2022 -

Crown Buick GMC responded

Tom, Thank you so much for your wonderful review! We are happy to hear that our team took great care of you throughout your visit! It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

January 31, 2022

Jacqueline Waller provided excellent service and communication during drop off and upon pickup of my vehicle. Doris at the front desk was unavailable when I came to pickup my vehicle. Once she retur More

by tbirdlbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doris Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

Excellent Service Advisor. Awesome guy & very much an asset to Crown Automotive group. I will be back. More

by 2016 convertiable Excellent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Crown Buick GMC responded

We are happy to her that John took great care of you throughout your visit. It is our pleasure to serve you. We thank you for your positive review and we wish you the safest of travels until we meet again!

January 29, 2022

always receive great service from Crown dealerships . John Grunden has been my service guy for awhile and he is an excellent service rep as all service reps at Crown Buick GMC Joseph Sturges More

by jsandae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ossenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry
Jan 31, 2022 -

Crown Buick GMC responded

Joseph, Thank you so much for your wonderful review! We are happy to hear that John consistently takes great care of you throughout your visits. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

January 28, 2022

Lexi is Great! She is always up front and honest about repairs needed or not and timeframes for wait times. She goes above and beyond taking care of her customers. I will always ask for her when I need an More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 31, 2022 -

Crown Buick GMC responded

Mike, Thank you for your 5-star review! We are so glad that Lexi consistently provides you with the quality service that you so much deserve. She will be honored to have earned your kind recommendation! We hope to see you again the next time your vehicle is ready for service!

January 28, 2022

My appointment was Convenient to schedule and timely service was provided to resolve my issue. More

by tymrutledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 27, 2022

Jacqueline Waller, provided professional phone and in person service assisting me getting new tires out on my Buuck. I always felt appreciated as a customer, and never regretted bringing my Business to C More

by wpprovost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquel Waller and Seth Rockett
Jan 27, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that Jacquel could make you feel like the valuable customer that you certainly are! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 24, 2022

Greg Barry has always taken care of me and my van. I have used crown for over 8 years More

by gmc1825
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jan 24, 2022 -

Crown Buick GMC responded

We are so glad that Greg consistently takes great care of you and your vehicle throughout your visits! We are honored by your continued business. Thank you so much for your amazing review! We wish you the safest of travels until we meet again!

January 22, 2022

Jacquel Waller did a good job. I was not enthused with his upsell attempt although it was soft not hard. $70 for an oil change seem harsh when Mahar changes $50 for the same service. More

by hjcrook606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
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