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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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February 12, 2022

While it was disappointing that I needed to have warranty work performed, John Grundon provided outstanding service. He was very responsive, and I felt like he was my advocate. More

by THABERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are happy to hear that John took great care of you throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 12, 2022

John Grundon is a superb service rep. I really like all the service reps . John has been my rep for quite some time now, I would recommend Crown GMC to anyone who was looking for service for their vehicl More

by jsandae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ossenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry
Feb 14, 2022 -

Crown Buick GMC responded

Joe, Thank you so much for your excellent review and recommendation! We are thrilled that John and the team could consistently provide you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with!

February 09, 2022

Excellent service, knowledgeable and professional advisors. I was able to meet the Service manager who was helpful as well. Crown Buick GMC is service oriented. I have visited several dealerships and More

by Louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Crown Buick GMC responded

Louie, Thank you so much for your positive review! We are happy to hear that John took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

February 09, 2022

Pleasant, knowledgeable and timely. Alexa Sarong has been my service advisor for the last 5-6 visit and hope shes around awhile. More

by joerobbeall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Crown Buick GMC responded

Joe, Thank you for your 5-star rating! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Lexi consistently provides you with a top-notch experience! It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

February 08, 2022

Crown Buick GMC never fails to deliver, whether I am dealing with service or sales. Greg Berry, service dept., always makes the customer feel #1. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Feb 09, 2022 -

Crown Buick GMC responded

Tom, Thank you for your 5-star rating! We are so glad that Greg and the team could consistently make you feel like the valuable customer that you certainly are! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

February 07, 2022

First time dealing with Greg Berry in the service department. He, as with everyone at Crown, was courteous, friendly and professional. This is my fourth GMC lease with them and it won’t be my last! More

by Valerie.taylor55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Feb 08, 2022 -

Crown Buick GMC responded

Valerie, Thank you so much for your positive review! We are honored by your continued business, and we are so glad that Greg took great care of you during your recent visit! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

February 07, 2022

Bill Hevel was totally committed to resolving an issue with my blind spot sensor. I had brought my vehicle in previously for the same problem but nobody could determine that anything was wrong. Mr. Hevel More

by andreas.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Crown Buick GMC responded

Andrea, Thank you for sharing the positive experience you had with Bill! We are so glad that he provided you with the quality service that you so much deserve! Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

February 07, 2022

Amazing Service Department! Lexi is always willing to answer questions and the everyone else always seem friendly and willing to help each other. More

by curtiscurtis@obsessedangler.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are happy to hear that Lexi consistently provides you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 06, 2022

John Grundon was very nice and helpful the minute I walked in the door He has an awesome personality More

by tlseidl53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Crown Buick GMC responded

We are so glad that John could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! We hope that you continue to choose us for all of your future automotive needs!

February 04, 2022

Excellent service. Mr. Waller is Knowledgeable And considerate. I had another appointment and he was efficient and getting me out on time. More

by ikotsatos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. Waller
Feb 04, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are happy to hear that Jacquel took great care of you throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

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