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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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March 03, 2022

AC repair on our 2013 Buick Enclave went very smooth. We especially love the complimentary shuttle service to and from the dealership. This is a huge help. Highly recommend taking your vehicle here. Olde More

by RCAVEMAN930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Older car porter
Mar 04, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

March 01, 2022

It was a great experience, excellent customer service. John Grundon was very attentive and patient, he explained Everything in details. Highly recommend Crown Buick GMC More

by Sladja005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cehic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review and recommendation! We are so glad that John provided you with a top-notch experience! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

March 01, 2022

Well run service department. They proactively called to schedule an appointment for the manufacturer recall on my vehicle and followed thru until it was completed. More

by tminichilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Crown Buick GMC responded

Thank you for your 6-star rating! We are so glad that our team took great care of you and your vehicle. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 24, 2022

This is our second visit this winter, we are Canadian snowbirds & Lexi looked after us both times. She goes the extra mile. Thank you More

by Elfidavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are so glad that Lexi took great care of you during your recent visit! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

February 23, 2022

Very professional with superb follow up. So well done and informative throughout the servicing process More

by jgould555
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaquille
Feb 23, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with top-notch service! it is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

February 22, 2022

Purchasing the GMC Denali in March 2015 from Crown the dealership has been the only one to service my GMC Denali Special Thanks to Lexi Sarang for her product automotive knowledge great upbeat attitude More

by Mack's 2015 Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Crown Buick GMC responded

Mack, Thank you so much for your amazing review! We are honored that you continue to confide in us with your automotive needs, and we are thrilled that Lexi consistently provides you with the quality service that you deserve! She will be delighted to hear of your kind words and to know that you deeply value her service. We wish you the safest of travels until we meet again!

February 20, 2022

Totally satisfied with the service and professional staff at Crown Buick dealership. The service manager was very personable and had a great attitude in keeping clients happy More

by Pmossburg60
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are delighted that our team could provide you with the quality service that you so much deserve! Your satisfaction means so much to us. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

February 19, 2022

John is an excellent provider very knowledgeable and experienced. He has been exceptionable in every aspect of service that I could expect. He goes above and beyond when unnecessary. I will not work wit More

by Lukegreenman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Crown Buick GMC responded

Luke, Thank you for taking the time to leave John this excellent review! We are so glad that he consistently takes great care of you, and he will be honored to have your confidence and loyalty! We look forward to serving you and your automotive needs for many years to come. Safe travels!

February 17, 2022

I have only used this dealership thus far for service, service is very reasonable for a dealership and John Grundon is always pleasant and accommodating More

by DavidW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Crown Buick GMC responded

David, Thank you so much for your positive review! We are delighted that John consistently takes great care of you and your vehicle throughout your visits! It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

February 16, 2022

Jacquel Waller was amazingly polite, professional, and helpful! I was very very very happy with my service!! More

by Alexismeredeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquel Waller
Feb 17, 2022 -

Crown Buick GMC responded

Alexis, Thank you for your 5-star rating! We are so glad that Jacquel took great care of you throughout your visit. Your satisfaction means so much to us. Please do not hesitate to give us a call if we may ever be of further service to you in the future!

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