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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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March 28, 2014

We were 1,500 miles from home with a power steering issue that was intermittent. Talked with, Mark, the service manager, and he found a bulletin on it that was unique to early built 2011 Enclaves. He and J More

by Shilohshadow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ruset, James Kober
March 14, 2014

I had a noise issue on my 2014 GMC Terrian Denali and first took it to another GMC dealer in Manatee County who said the car had no problem. Craig Blacklidge and Mark Russet are now working directly wit More

by John1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Blacklidge, Jeff Harrington, Mark Ruset
Mar 18, 2014 -

Crown Buick GMC responded

John, Thank you for the 5-star review. You can count on Craig and Mark on getting your noise issue resolved. If he has any questions, please don't hesitate to contact us. Regards, Crown Buick GMC

February 20, 2014

It took some time to find a dealer service center worthy to have our Saturn Serviced. Crowne treats us like our Saturn of Saint Petersburg did. Just had the 2001 L200 Timing chain and gears repaired. The More

by freybergers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kober
Feb 27, 2014 -

Crown Buick GMC responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Buick GMC

February 20, 2014

Service was great and on time. Greg is very polite and helpful. Knows us when we walk in. When we have a problem , little or big , we can count on him to get it solved. More

by ladybewatcher39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry, Greg Berry
Feb 27, 2014 -

Crown Buick GMC responded

We are glad to hear Greg Berry provided you with great service. We think that he is really great as well! We look forward to seeing you again. Your Friends at Crown Buick GMC

February 20, 2014

Crown GMC is an excellent dealer for both sales and service. I have used this dealership for the past 10 years and have always had a good experience. Greg Berry is my service advisor, who I find, is More

by jdelv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Feb 27, 2014 -

Crown Buick GMC responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Don’t forget to check out our website for specials the next time your car needs service. Your Friends at Crown Buick GMC

January 26, 2014

IT IS A PLEASURE DEALING WITH JAMES KOBER...AS SO AS WE DROVE IN HE WAS AT OUR CAR AND ADDRESSED EVERYTHING WE NEEDED DONE. HIGHLY RECOMMENDED !! More

by 7SMITTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES KOBER
Jan 27, 2014 -

Crown Buick GMC responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Buick GMC

January 24, 2014

Brought my wife's 2011 Regal in with transmission Brought my wife's 2011 Regal in with transmission problems. Diagnosed same day, received a loaner, and got the vehicle back two da More

by REBARMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jan 27, 2014 -

Crown Buick GMC responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help! Your Friends at Crown Buick GMC

Jan 27, 2014 -

Crown Buick GMC responded

Thank you for sharing this review with us. Greg Berry and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail. Your Friends at Crown Buick GMC

January 14, 2014

I recently moved here from Chicago and I needed to find a place to service my GMC Sierra asap. I choose Crown because it wasn't too far away and it was certified service. Needless to say I have found my new More

by amaldonado2115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gregory
Jan 15, 2014 -

Crown Buick GMC responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Buick GMC

January 09, 2014

This dealer is excellent! I needed to get some warranty work done while visiting Florida. Called them, set up an appointment, and they had the work done in the 1 hour 15 minutes as promised. Car was wash More

by Exceldas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James kober, Mark Ruset
Jan 10, 2014 -

Crown Buick GMC responded

We are glad to hear Mark Ruset provided you with great service. We think that he is really great as well! Your Friends at Crown Buick GMC

December 29, 2013

Service was performed as scheduled and resulting recommendations explained and discussed. Courtesy pick-up was timely and courteous. Pricing accurate and reasonable for services performed. More

by rcvansickle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kober
Dec 30, 2013 -

Crown Buick GMC responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Buick GMC

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