Crown Buick GMC - Service Center

recall I went in for a recal item. they got me right on no hassles no problems. they are very nice and easy to work with. i will be buying soon and crown wil I went in for a recal item. they got me right on no hassles no problems. they are very nice and easy to work with. i will be buying soon and crown will be the first place i go. More

Great Dealership - Service and Sales My 2008 GMC Sierra needed some scheduled and a couple of needed repairs. Service found an extra problem and called to explain what was needed, all rep My 2008 GMC Sierra needed some scheduled and a couple of needed repairs. Service found an extra problem and called to explain what was needed, all repairs were done in a timely manner and done correctly. Greg Berry (Service Advisor) and the mechanics worked as a team and were very friendly in doing so. I trust them with my truck. Truck is like new again. I could not be happier with this Dealership and it's service department. Thanks, Guys, More

They saved me a bundle! Our 2009 Chevy Traverse decided to have transmission issues 2 months out of the 5 year warranty (but way under the 100,000 miles). Our transmission gu Our 2009 Chevy Traverse decided to have transmission issues 2 months out of the 5 year warranty (but way under the 100,000 miles). Our transmission guy said he couldn't fix it and we would unfortunately have to take it to a dealer. So called where we purchased the vehicle and he quoted $4500 and didn't even bat an eye. Called Chevy locally and he said, sorry, you're out of warranty and quoted somewhere in the neighborhood of the 1st guy. My husband finally got a hold of Greg Berry in the Service Department at Crown GMC. He quoted a few hundred under the first guy, but was the ONLY one who said he would call GM on our behalf and see what could be done. He also stated that GM has programs to help customers with these sorts of issues. Long story shorter, Greg got us a free loaner while the vehicle was being serviced (had major transmission work) and we only ended up paying $900 for the repair!! So kudos to GM for standing behind their product, but major kudos to Greg for even suggesting to contact them. I can't promise GM will stand behind every vehicle, but they did ours and we are super happy to have encountered Greg. He was polite, answered each of my questions (sometimes several times over) and was easy to deal with. We estimated we saved around $3000 because of his help. Would definitely deal with Crown GMC and Greg again. More

Great Experience I dropped my Pontiac G8 GT off on Friday to get 4 new tires, new brakes, and some fluids changed out. They said it would hopefully be done by the end I dropped my Pontiac G8 GT off on Friday to get 4 new tires, new brakes, and some fluids changed out. They said it would hopefully be done by the end of the day but they couldn't get the parts. Normally this would bother me, but since they gave me a brand new Buick Verano Turbo to drive around in free, it didn't bother me one bit. When I picked my car up, it was clean and detailed and looked great! No complaints, great service. Mike Gregory was very friendly and knowledgeable. I would definitely return. -NG More

Great Service, Bill was great. Went in for a recall issue and service was great. Bill great me great service in a timely manner. I would recommend this dealer for service. Went in for a recall issue and service was great. Bill great me great service in a timely manner. I would recommend this dealer for service. More

Nice change from the norm Tom Chenel was an amazing salesmen. He was friendly, patient and very knowledgable about all of his products. I had to bring my car back in for a few Tom Chenel was an amazing salesmen. He was friendly, patient and very knowledgable about all of his products. I had to bring my car back in for a few minor issues and it was a pleasurable experience. Tom Chenel arranged for me to work with Mike Gregory in the service department. Mike was also great to work with. He kept me up to date with the progress of my car and dealt with the issues in a timely mannor. Thank you for a seamless transactions. I highly recommend both Tom Chenel and Mike Gregory. More

Great experience. Bill Hevel, a service adviser, helped me with a recall, and was very professional. He was very friendly and couldn't have been better. I would contac Bill Hevel, a service adviser, helped me with a recall, and was very professional. He was very friendly and couldn't have been better. I would contact him again anytime. Thanks very much!! More

Excellence in Service! Michael Gregory is my service advisor. He is always pleasant and a consummate professional. Any time I call with a question or problem, he is readi Michael Gregory is my service advisor. He is always pleasant and a consummate professional. Any time I call with a question or problem, he is readily available and sees that my car is serviced completely. I just had my Saturn Vue in for some maintenance, oil change, a/c malfunction and tire pressure. Michael took care of everything and when I picked up my car it had been washed and very clean in the interior. I respect the level of professionalism and attention to detail when Michael guides me through the process. I wouldn't trade him for anything! Michael Gregory is my top choice in the service department. I would rate this service experience as A++++++. I always let my friends know about the Crown Sales and Service Departments as being the top in the Bay Area. Good Job! More

Tammy Wagner, best salesperson ever Leary of dealerships for years, but who do you trust to work on your car. sales to service to satisfaction. this dealership is the best. Leary of dealerships for years, but who do you trust to work on your car. sales to service to satisfaction. this dealership is the best. More

Excellent Mr. Gregory is definately an asset to Crown. He was very professional and caring. He went above and beyond to make sure I was satisfied with the ser Mr. Gregory is definately an asset to Crown. He was very professional and caring. He went above and beyond to make sure I was satisfied with the service of my vehicle. I am so grateful to him. More