Back

Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

Sort by
March 31, 2022

While vacationing in Florida, we needed to get an oil change on our Buick. I made an appointment for service with Crown Buick GMC in St. Petersburg and noticed when we arrived they had a new GMC Acadia More

by dnash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Steinmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Crown Buick GMC responded

Thank you so much for your amazing review! We are so appreciative of the opportunity to work with you, and we are so glad that Jeff took great care of you and made your experience with us worthwhile! It is our pleasure to assist you in any way possible. We warmly congratulate you and your wife on your new vehicle and we wish you the safest of travels until we meet again!

March 30, 2022

Great experience, friendly staff, clean dealership. Would return for sure. Treated me like I have been going there forever, but it was my first time. More

by skippy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry
Mar 30, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are so glad that our team could provide you with the quality service that you so much deserve! We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

March 29, 2022

The customer service was extremely personal and worked hard to make the experience of dealing with an issue as easy as possible. Lexi Sarang was excellent and it was a real pleasure working with her. More

by eric.bloom.gmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Crown Buick GMC responded

Eric, Thank you for sharing the positive experience you had with Lexi! We are so glad that she took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 25, 2022

Lexi did an awesome job of telling me what was needed with my 8-year old Buick. Would recommend her, and her team to anyone who needs service for their Buick or GMC. A+ More

by m8l0m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Crown Buick GMC responded

Thank you for taking the time to leave Lexi this positive review and recommendation! We are happy to hear that she took great care of you and your vehicle throughout your visit! It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 25, 2022

Listens to customer. Great service advisor. Greg and shuttle the best perk. I am happy More

by Kryals100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay in service
Mar 25, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are pleased that Greg and the team provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

Mar 25, 2022 -

Kryals100 responded

I also had great service from Jay. Is he still there?

March 24, 2022

Greeted as soon as I arrived. Vehicle was taken in immediately. Everything I requested was taken care of. More

by y45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Crown Buick GMC responded

We are delighted that our team took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review. We wish you the safest of travels until we meet again!

March 24, 2022

My advisor, John Grundon, made my visit for service very pleasant. I enjoyed the clean, uncluttered entry and comfortable waiting area. My truck was ready before I knew it, and it was washed. Very happy! More

by Irrigationmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are delighted that John provided you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

March 24, 2022

Jacquel Waller was very pleasant and easy to deal with. Customer lounge clean and inviting. Finished work when they said it would be. More

by tomtaylor74367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller
Mar 24, 2022 -

Crown Buick GMC responded

Thank you for leaving Jacquel this positive review! Offering quality and efficient service is so important to us, and we are pleased that Jacquel provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!

March 20, 2022

John Grundon was friendly and helpful during our recent trip to the service department. Highly recommended! More

by paul
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorothea Pack
Mar 21, 2022 -

Crown Buick GMC responded

Paul, We are so glad that John could be of assistance to you, and we greatly appreciate you taking the time to leave him this positive review and recommendation! We hope to see you again the next time your vehicle is ready for service. Safe travels!

March 18, 2022

I was greeted at the door when I arrived by Jacquel. He was very professional and saw to it that my issue was taken care of. He kept me informed as to the progress of my service. I was very satisfied wi More

by russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller
Mar 21, 2022 -

Crown Buick GMC responded

Russ, Thank you so much for your positive review! Providing top-notch service is so important to us, and we are delighted that Jacquel's and the teams efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

...
15
...