Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews of Crown Buick GMC - Service Center
William Hevel Service William created a comfortable and pleasant experience . Will be dealing with Crown and William Hevel for any future servicing of my Acadia. We visit William created a comfortable and pleasant experience . Will be dealing with Crown and William Hevel for any future servicing of my Acadia. We visit Florida every year and was pleasantly surprised at the detail that the dealership took to look after all minor issues I had with my vehicle. Left the dealership feeling like all was dealt with in a professional manner. Would recommend. Phil Loukas Concord, Ontario, Canada More
Just keep digging Michael and his team have been working a engine noise issue on my new Canyon, that's been difficult to nail down. The good thing is, he's been very ac Michael and his team have been working a engine noise issue on my new Canyon, that's been difficult to nail down. The good thing is, he's been very accommodating and has a game plan on where we'll go from here. It's good to know a service department will exhaust all means before throwing in the towel. More
Over an above I bought a certified pre-owned chevy 1500 from crown a month ago. Two weeks after I bought it I got a shake coming from the back end and took it to di I bought a certified pre-owned chevy 1500 from crown a month ago. Two weeks after I bought it I got a shake coming from the back end and took it to dimmit ( as they are closer to my house) only to be told I have flat spots in 2 of my tires and kinda pushed away after I told them it was certified with brand new tires after feeling like they were just trying to get cars in an out I got in my truck an scheduled an appointment for the following Saturday at crown. I get to crown on Saturday only to find out actually 3 of my 4 (yes new tires) were bad but not covered by the certified pre-owned warranty. After sitting with Mike Gregory and talking about options he went to bat for me with the used car manager to have that department foot the bill. Needless to say I have 4 new tires and a great outlook on Mike and his team. I will be back to crown and it is because of their customer service. Thank you Mike, pre-owned manager and team for "making it right"! More
execellent service For the car first maintenance service, the dealer provided an excellent service and in timely matter. The dealer is keep clean and whit a friendly atm For the car first maintenance service, the dealer provided an excellent service and in timely matter. The dealer is keep clean and whit a friendly atmosphere. I will definitely return for the next service. More
Felt important Went in for first oil change., greeted with a smile and hand shake. William Hevel was so professional and did an amazing job. The wait was short and Went in for first oil change., greeted with a smile and hand shake. William Hevel was so professional and did an amazing job. The wait was short and service perfect. Great experience. More
Canadian on the Road without AC Had the good fortune to be greeted by William Hevel. Service was fist class, got me in and up an running quickly. Bill was friendly, knowledgeable a Had the good fortune to be greeted by William Hevel. Service was fist class, got me in and up an running quickly. Bill was friendly, knowledgeable and got me in promptly, fixed the problem in quick order. It was 80F, it was a bad day with no AC and trying to get on the road as quickly as possible and then Bill took over. Thanks Bill...well done, appreciated your quality and professional service. Dick Audas More
Bill Hevel is the most outstanding service advisor! I am constantly amazed at the professionalism and quality of work at Crown GMC/Buick. Thank you Bill for always making my experience exceptional. I ap I am constantly amazed at the professionalism and quality of work at Crown GMC/Buick. Thank you Bill for always making my experience exceptional. I appreciate your attention to detail and your ability to listen to my concerns. More
Problem solver with a pleasant smile I am very happy that I brought my A/C problem to the dealership, and Mr.William Hevel solved it for me.Thank you very much Bill. I am very happy that I brought my A/C problem to the dealership, and Mr.William Hevel solved it for me.Thank you very much Bill. More
Always a chore made pleasant Bill & Brian are always a pleasure to visit and very helpful. They make the chore of vehicle maintenance stress free & easy. It's obvious that Bill is Bill & Brian are always a pleasure to visit and very helpful. They make the chore of vehicle maintenance stress free & easy. It's obvious that Bill is very knowledgable and loves his work. More
Service Dept. This is my third visit with Michael Gregory and as always he greets you with a smile. Michael is a top notch service advisor. I am very impressed This is my third visit with Michael Gregory and as always he greets you with a smile. Michael is a top notch service advisor. I am very impressed Veronika Badgley More