Crown Buick GMC - Service Center

Recalls and new equipment Got a call from Service Advisor Dave Biagi, notifying me that there were two open recalls on my 2015 Canyon. Set up an appointment for the recalls an Got a call from Service Advisor Dave Biagi, notifying me that there were two open recalls on my 2015 Canyon. Set up an appointment for the recalls and warranty service for FM radio. When I got to the dealership I decided to have step assist running boards installed. Since the running boards would be in the next day I left the truck at the dealership. A courtesy vehicle was offered but I had my wife come to the dealership to see the running boards that would help her get in and out of the truck. At the end of the day Dave gave me a call and said all recall items were inspected, the radio antenna base was replaced, and as soon as the parts arrived the next day, the truck would be ready for pick-up. 0900 next day Dave called and said the truck was ready. Only time in 40 years of car ownership that I was called about recalls and kept up to date on the status of vehicle service. More

Recall Airbag I made the appointment and dropped off the car close to end of business the night before. My service agent was William "Bill" Hevel. He took the ti I made the appointment and dropped off the car close to end of business the night before. My service agent was William "Bill" Hevel. He took the time to check me in that night and made sure the part was available. I found him willing to go the extra mile in his customer service style. The car was ready sooner than I expected the next day and returned to me cleaned. I really liked that! The desk staff Abi and Doris were very helpful in getting me checked out quickly. Thanks to all for the great service. Geneva Hall More

Service center The service center was a great experience in terms of having to get my car serviced. The staff was friendly and knowledgable about what my car needed The service center was a great experience in terms of having to get my car serviced. The staff was friendly and knowledgable about what my car needed and the questions I had regarding my car. In addition, Mr Hevel was very helpful and seemed very concerned about trying to get me taken care of as quickly as possible. The place was clean, fully stocked and attentive all around. More

Check Engine Light My check engine light and service stabilitrak message kept coming on and off. I was dreading going to the dealership since I wasn't sure what was cov My check engine light and service stabilitrak message kept coming on and off. I was dreading going to the dealership since I wasn't sure what was covered under my extended warranty. Dave was awesome, he took care of contacting the warranty company, getting the repairs done, giving us a loner car and kept me updated on the status. It was a stress free experience. Thanks Dave. More

New car - first visit. Dave met me with sincere friendliness and was ready to assist in any way he could. He made me comfortable in the waiting area and checked on me sever Dave met me with sincere friendliness and was ready to assist in any way he could. He made me comfortable in the waiting area and checked on me several times to make sure I was comfortable. The first time service was awesome and I would gladly recommend this dealership to my friends and family. Thanks Dave!!! More

Great Service Advisor Bill Hevel Bill always makes my trip to Crown GMC a great experience, he is very knowledgeable and helpful with any questions or concerns I might have about my t Bill always makes my trip to Crown GMC a great experience, he is very knowledgeable and helpful with any questions or concerns I might have about my truck. Thank You very much Bill !! More

Review of William Hevel Bill is great to work with. He is very service oriented and makes coming to Crown GMC a great experience. Great job Bill thank you Bill is great to work with. He is very service oriented and makes coming to Crown GMC a great experience. Great job Bill thank you More