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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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July 25, 2015
Very happy with service Great service. Anytime i've ever needed anything from an oil change to advice Dave Biagi has taken care of me and does an excellent job Great service. Anytime i've ever needed anything from an oil change to advice Dave Biagi has taken care of me and does an excellent job More
by Ryan Lawton
Employees Worked With
Dave Biagi
July 24, 2015
Great Service Experience I was having an issue with noisy brakes on my 2005 Chevy Colorado so I brought my truck to Crown to get service. The service advisor, Bill Hevel, was I was having an issue with noisy brakes on my 2005 Chevy Colorado so I brought my truck to Crown to get service. The service advisor, Bill Hevel, was very personable and extremely knowledgeable which put me at ease right away. He was able to explain the service issues with my truck and get the work done in a reasonable time frame. Bill and the whole service team at Crown made my experience as stress free as possible. More
by DonG
Employees Worked With
July 24, 2015
Buick Enclave Service We are totally pleased with our Buick Enclave purchased from Crown Buick. Buying experience was good - no stress. Brian Gertz did was patient, knowl We are totally pleased with our Buick Enclave purchased from Crown Buick. Buying experience was good - no stress. Brian Gertz did was patient, knowledgeable and professional. Service manager, Greg, did a fine job managing our recent visit! Highly recommend this dealership for purchase and service! More
by linthicuma
Employees Worked With
Greg Berry - service, Brian Gerts
July 24, 2015
Exceptional service I received notice on my 2006 Pontiac Vibe for the Airbag recall. I contacted Crown Buick GMC for servicing details. Greg Berry answered the call, orde I received notice on my 2006 Pontiac Vibe for the Airbag recall. I contacted Crown Buick GMC for servicing details. Greg Berry answered the call, ordered the parts, scheduled my appointment and took care of me and my Pontiac with total professionalism. Today consumers get a lot of run around, excuse and simply poor customer service. Greg has the old school technique to provide quality customer service and takes pride in his work. Go Greg! More
by P Lee
Employees Worked With
Greg Berry
July 24, 2015
Service on buick enclave I was so well received when visiting the dealership service dept. The staff were friendly and David was a remarkable person. He greated us with ope I was so well received when visiting the dealership service dept. The staff were friendly and David was a remarkable person. He greated us with open arms and also notified us when the car was ready. It was feel good visit. He made you feel like you were family from the very beginning. Awesome service and Awesome David, very helpful. Explained everything about my new car with me that I had purchased elsewhere. He had a strong desire to help me. This was not always the case in other service centers. What I liked hearing from him was that he was here to help even when we purchsed elsewhere. I have found a new home for my car needs. More
by Mary123
Employees Worked With
Dave Biagi
July 23, 2015
Acadia Service Dave Biagi was great as always. He was on top of the service and kept me posted on all aspects. The Acadia had to have a new lift gate chrome emblem Dave Biagi was great as always. He was on top of the service and kept me posted on all aspects. The Acadia had to have a new lift gate chrome emblem replaced which holds the license plate lights and camera. All was done on time and very quickly. Stephen Crawford More
by acer53
Employees Worked With
Dave Biagi
July 22, 2015
Great Service I brought my 2014 GMC Savana in for service and Dave Biagi treated me like an old friend, paid attention to my explanation of issues and kept me infor I brought my 2014 GMC Savana in for service and Dave Biagi treated me like an old friend, paid attention to my explanation of issues and kept me informed of their progress. Excellent experience. More
by SkiMan
Employees Worked With
Dave Biagi
July 21, 2015
Honest Service Adivisor In recent years we have had 2 Buick's in our family. We use Crown Buick for our services. Greg Berry has been our service advisor for 5 years. Ev In recent years we have had 2 Buick's in our family. We use Crown Buick for our services. Greg Berry has been our service advisor for 5 years. Every time we have brought our cars in , Greg can honestly tell us what he thinks is going on and how long it will take to repair it. WE trust Gregs knowledge and experience, to be trust worthy and worry free. Our car was brought down just last week for a problem. Greg said it was probably the battery, guess what ??? It was. We were in and out in less than an hour!! THANKS GREG!!!!! Don & Molly More
by mollydon
Employees Worked With
Greg Berry
July 21, 2015
Bill is the BEST! The check engine light came on and I brought my 2013 Chevy Sonic right in for service. As usual Bill Hevel took excellent care of me and my car. I h The check engine light came on and I brought my 2013 Chevy Sonic right in for service. As usual Bill Hevel took excellent care of me and my car. I have been going to Bill for 7 years with my cars and will never go anywhere else. More
by Hollybjl
Employees Worked With
July 20, 2015
My serviceman is better than yours :-) As always my serviceman is respectful and attentive to my request and takes time to handle all concerns. On short notice one week ago today, I broug As always my serviceman is respectful and attentive to my request and takes time to handle all concerns. On short notice one week ago today, I brought my car in for oil change, air filter and some kind of flush( slips my mind). All was completed, coupons accepted and he even paired my new phone to my Bluetooth. Even called today about my spare key not working, he instructed me on how to 're- program my key. Thank you Michael Gregory for you kindness, positive attitude and attention to your clients ! PS Mrs. Doris is always a delight to close out the visit ! More
by The Queen of Everthing
