Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,603 Reviews of Crown Buick GMC - Service Center
Sort by
July 30, 2015
routine service My Buick Encore was due for service. Everything from the phone call to schedule an appointment to picking up my car when it was done was handled quick My Buick Encore was due for service. Everything from the phone call to schedule an appointment to picking up my car when it was done was handled quickly and professionally. Everyone was very friendly and helpful. Dave Biagi made sure everything was done right and all my questions were answered. More
by susan.ellen.581
Employees Worked With
Dave Biagi
July 29, 2015
My first service at Crown. This was my first service at Crown since purchasing my vehicle. My service advisor, Dave Biagi, was most helpful and explained everything. I would d This was my first service at Crown since purchasing my vehicle. My service advisor, Dave Biagi, was most helpful and explained everything. I would definitely recommend Crown and my service advisor, Dave. More
by thomasnpsr
Employees Worked With
Bob Cowart, Dave Biagi
July 28, 2015
Michael Gregory is awesome Michael always delivers excellent service & very pleasant to do business with. He goes above & beyond for his customers. The waiting area is warm & fr Michael always delivers excellent service & very pleasant to do business with. He goes above & beyond for his customers. The waiting area is warm & friendly with fresh snacks & beverages at any time of the day. More
by Hrebelo2
Employees Worked With
Michael Gregory
July 28, 2015
Greg has been great and is a big reason why i recomend Crown Greg has been great every time I come to have service done on my GMC Sierra. I now go only to Crown for my oil changes and routinely call Greg on ques Greg has been great every time I come to have service done on my GMC Sierra. I now go only to Crown for my oil changes and routinely call Greg on question on my vehicle.Greg is very knowable and he insures the work is done properly and in a timely speedy turn around. My son took his wife's GMC in for service with a different Service rep. and had a horrible experience. I call Greg and he step in and got everything corrected and now my son has bought a brand new Sierra from Crown and uses Greg for all his vehicles. My wife lease is coming up and we be sure to come to crown for her next vesicle when the lease Is up this coming year. More
by Tim Condron
Employees Worked With
Greg Berry
July 28, 2015
standard tune-up I have the better warranty, so that helps. This was a quick tune up and the man that helped me, Mr. Hevel, was quick and efficient. The waiting room i I have the better warranty, so that helps. This was a quick tune up and the man that helped me, Mr. Hevel, was quick and efficient. The waiting room is nice, and they even had cookies! lol. More
by bo_limit
Employees Worked With
July 27, 2015
Always a pleasant experience! Bought my Terrain there summer of 2014. The buying process was fine. No issues. The best service advisor ever is Bill Hevel. He met me once and rememb Bought my Terrain there summer of 2014. The buying process was fine. No issues. The best service advisor ever is Bill Hevel. He met me once and remembers me and my car ~ amazing! More
by Jessicameagan
July 27, 2015
Satisfied Customer I brought my Pontiac Grand Prix in to get serviced and met with Bill Hevel. I sat in the waiting room and enjoyed fresh baked cookies, coffee and TV I brought my Pontiac Grand Prix in to get serviced and met with Bill Hevel. I sat in the waiting room and enjoyed fresh baked cookies, coffee and TV. Shortly afterwards, Bill came in to the waiting room to go over a couple things he thought that should be addressed about my car. He brought in with him the mechanic, BRIAN, that actually went over and showed me the issues that he recommended that I get done. I was very impressed with Brian and decided to have the work done while I was already there. It was going to take several hours, so Bill said they could take me home and pick me up when my car was finished (my house only a couple miles away). They picked me up about 5 PM at my house to get my car. I settled up with A. Mateo, the cashier.Every one that I dealt with was very professional - Bill, Brian and Abimael. Thanks, Rob Lee More
by ROB
July 27, 2015
Recall fix on my car He was very helpful, had me in and out in a good time. Explained everything thoroughly and he was a great guy. Excellent customer service. He was very helpful, had me in and out in a good time. Explained everything thoroughly and he was a great guy. Excellent customer service. More
by Laurencya08
Employees Worked With
July 27, 2015
DAVE BIAGA : A GREAT SERVICE ADVISOR I WENT INTO FOR AN OIL CHANGE AND TO LOOK AT THE NEW BUICKS WHILE MY CAR WAS GETTING SERVICED. I WAS GREETED BY MR DAVE BIAGI, WHO WAS SO PROFESSIONA I WENT INTO FOR AN OIL CHANGE AND TO LOOK AT THE NEW BUICKS WHILE MY CAR WAS GETTING SERVICED. I WAS GREETED BY MR DAVE BIAGI, WHO WAS SO PROFESSIONAL, PLEASANT AND PERSONABLE. HE WROTE UP MY ORDER, THAN INTRODUCED ME TO A SALES REP SO I COULD VIEW THE NEW BUICKS. DAVE IS A GREAT ASSET TO THIS DEALERSHIP !!!!! Thank you , Crystal M More
by Crystal M
Employees Worked With
Dave Biagi
July 26, 2015
Great customer service I scheduled my appointment with in a couple of days of the appointment at first they said no appointments on Saturday then they put me on hold when th I scheduled my appointment with in a couple of days of the appointment at first they said no appointments on Saturday then they put me on hold when they came back they stated sure 8 am is fine." Great only day i can come in. " Arrived was greeted by a gentleman named Dave Biagi great attitude, didn't have to wait to check in. Since i have never been there he walked me into the waiting area showed me the cookies "which smelled the whole room up" offered me coffee and told me they have Wifi/TV and showed me where to sit, very pleasant, nicely dressed . Only took about 45 min to complete my car he came out told me that my car was done and showed me where to get my keys and thanked me for the visit today and he asked if i had any questions was not bothered by any questions answered them and overall he and the business great group of people. Thank you for the great first time experience in the service department SEE YOU SOON. More
by Sunflower
Employees Worked With
Dave Biagi
