Crown Buick GMC - Service Center

Service Michael Gregory very nice and helpful. Very personable and was able to get my vehicle in very quickly without an appointment. Would definitely recomme Michael Gregory very nice and helpful. Very personable and was able to get my vehicle in very quickly without an appointment. Would definitely recommend this service consultant and this dealership More

professional service Every time I speak with Greg Berry his professionalism comes through with his knowledge of my problem. I will continue to deal with Greg when I bring Every time I speak with Greg Berry his professionalism comes through with his knowledge of my problem. I will continue to deal with Greg when I bring my vehicle in for service. More

In good hands with Dave Biagi I was put in very good hands when Dave Biagi answered my service call . My car was sending me strange messages and I took the car in to Dave on a rai I was put in very good hands when Dave Biagi answered my service call . My car was sending me strange messages and I took the car in to Dave on a rainy Saturday morning. The battery breathed its last breath when I pulled into the dealership. I left the car with him, not knowing that the car wouldn't start when he went to pull the car in for service. Dave had to have the car jumped to bring it in, all in a torrential rain. When I returned, I only waited about ten minutes and my car was returned to me with a brand new battery. I was treated very well while I was there and will not hesitate to return for my regular service needs. More

Best service advisor Brought my buick verano in for my routine service and for the first time had the pleasure of working with Dave Biagi. A few days later had a issue whi Brought my buick verano in for my routine service and for the first time had the pleasure of working with Dave Biagi. A few days later had a issue which has been reaccuring. I showed up at crown buick service and David instantly calmed me down and reassured me we will fix the issue on hand. I will continue to work with crown buick as long as my service is as enjoyable as it has been the past two visits. Thank you dave! More

Mike Gregory went above & beyond! Mike Gregory was my service manager when I recently brought my 2007 Envoy in for service. He was extremely helpful, knowledgeable, and went above & b Mike Gregory was my service manager when I recently brought my 2007 Envoy in for service. He was extremely helpful, knowledgeable, and went above & beyond to make a very positive experience. I picked up my SUV on his day off and was surprised when he stopped in just to make certain that I was satisfied with the service I received (of course I was). Not many people would do that! I would definitely recommend Mike and the entire Crown GMC team! More

Advisor for Life Michael Gregory is the only advisor that I trust completely. When ever I need anything he is there. He will be my advisor for life. Michael Gregory is the only advisor that I trust completely. When ever I need anything he is there. He will be my advisor for life. More

Very positive experience. We brought both our Pontic Vibes (both silver) in for service at the same time which made the conversation a bit complicated. However, Bill was great. We brought both our Pontic Vibes (both silver) in for service at the same time which made the conversation a bit complicated. However, Bill was great. We waited in the lounge eating popcorn and warm cookies as the cars were evaluated. Bill returned periodically to keep us informed. When it was determined the work wouldn't be completed that day he had us on our way home with Crown's courtesy car in no time. Great service experience from an all-around friendly staff. Curt & Karen More

Professional, friendly service. Went there this morning for the routine oil change, etc, and was greeted right at 7am from Bill Hevel. Very nice man, and made the experience enjoyab Went there this morning for the routine oil change, etc, and was greeted right at 7am from Bill Hevel. Very nice man, and made the experience enjoyable. Although I was taking this car in for my mother, I would go back to purchase a vehicle. More

great fast friendly service I was notified about a recall on my truck over the phone said it would take about a hour i showed up and I was out within 15 min great fast service, I was notified about a recall on my truck over the phone said it would take about a hour i showed up and I was out within 15 min great fast service, very freindly More

First Service with th It was a pleasure to meet Dave Biagi he helped me thru the service visit with excellent knowledge of my G M C and answered all my questions -- prompt It was a pleasure to meet Dave Biagi he helped me thru the service visit with excellent knowledge of my G M C and answered all my questions -- prompt service time was a plus for this busy guy Thanks Dave and the Crown Team who preforms service and detailing... More