Crown Buick GMC - Service Center

Greg Berry was my service advisor and my truck was in and out very quickly. The truck came back nice and clean and I was on my way. Highly recommend Greg and this dealership. out very quickly. The truck came back nice and clean and I was on my way. Highly recommend Greg and this dealership. More

Friendly, caring and committed to serving me during my visit. John and the team were great to do business with. visit. John and the team were great to do business with. More

My service advisor, John Grundon, did a great job taking care of the work done on my Yukon. The waiting area was completely redesigned and comfortable. I waited because I know I can work from there with t care of the work done on my Yukon. The waiting area was completely redesigned and comfortable. I waited because I know I can work from there with their very fast internet service. Always a great experience! More

Jacquel Waller had been my go to for setting up my service. He is very patient and helpful explaining what needs done. Thanks Jacquel!! service. He is very patient and helpful explaining what needs done. Thanks Jacquel!! More

Alexandria Sarang was extremely helpful. She accommodated all my needs fast and easy . Very pleased with my experience and she was always in touch with me until my vehicle was ready . Great She accommodated all my needs fast and easy . Very pleased with my experience and she was always in touch with me until my vehicle was ready . Great service ! Thanks More

My windshield was cracked while truck was being repaired. Was told to by service manager Gregg Berry ro file an insurance claim because that they would replace windshield. A walk around was done prior to r Was told to by service manager Gregg Berry ro file an insurance claim because that they would replace windshield. A walk around was done prior to repair and the windshield was not cracked. I feel that since it was damaged while in their garage they are liable. Why should I file a claim against my insurance when I was not at fault? Very dissatisfied and will be contacting my attorney to follow up on this. It’s just a matter of principle!!! More

Alexandria Sarang is always helpful and willing to go the extra mile when I have a problem. You are lucky to have such a hard working employee extra mile when I have a problem. You are lucky to have such a hard working employee More

Greg Berry always goes above and beyond! Always accomodating, professional, and courteous! Thanks so much, Greg! Always accomodating, professional, and courteous! Thanks so much, Greg! More

The service dept. is very courteous and the waiting area very comfortable. My request for info related to my service was met at 90 percent. I did get what I needed aft is very courteous and the waiting area very comfortable. My request for info related to my service was met at 90 percent. I did get what I needed after I sent a request via email back to John G. Thank you More

Recently, I have not been very happy with the overall quality of my wife' GMC Yukon. However, the bright spot in this debacle has been the service center at Crown Buick GMC. John and his team have been i quality of my wife' GMC Yukon. However, the bright spot in this debacle has been the service center at Crown Buick GMC. John and his team have been incredibly nice, professional, and attentive to our concerns. I would highly recommend contacting them with any service related issues you may have. Sincerely, George Wells More