Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews of Crown Buick GMC - Service Center
Fantastic Experience We took our troubled 2008 GMC Yukon to Crown after consulting with a number of area mechanics and auto technicians, who had failed to correct a noisy We took our troubled 2008 GMC Yukon to Crown after consulting with a number of area mechanics and auto technicians, who had failed to correct a noisy problem in the rear end. Everything from bent wheels, improper alignment, axle bearings, axle, bent drive shafts and bearings in the differential had been diagnosed as the problem. Crown's service adviser Mike Gregory took immediate care after our early morning arrival. He said he thought he could have the car diagnosed and corrected by the end of the day. He was courteous, efficient and professional and had me heading home in a courtesy car within a short period of time. Later in the day, Mike called with news that our GMC Yukon was ready for pick up. Not only was that unbelievably quick service, but the problem was remedied and the final price was substantially below what others had quoted us. To say we were thrilled would be a gross understatement! . More
Great Service I recently had an issue with a door locking mechanism on my Avalanche and called a friend of mine that is in the business. She recommended Michael Gre I recently had an issue with a door locking mechanism on my Avalanche and called a friend of mine that is in the business. She recommended Michael Gregory and even called him in advance to see if he could help me (competitors helping competitors is something more people should do). When I arrived, I was greeted and the parts were in stock and was taken care from the time I got there. The repair was going to take a couple of hours and they offered a courtesy shuttle to wherever I wanted to go and even gave me some advice on local places to try out. Long story short, they fixed my truck, everybody was friendly, and I feel like I was treated fairly regarding the service and the price of the service. Thanks to Michael and the service team at Crown, they really made a difference. Thanks Scott Zakany More
Took Car in for routine service Mike was very helpful. I took car in for an oil change and he recommended additional maintenance that the car needed. Definitely drove better after Mike was very helpful. I took car in for an oil change and he recommended additional maintenance that the car needed. Definitely drove better after work was done. Michael Gregory was efficient and helpful in getting this accomplished. He arranged for a ride home and for me to be picked up while work was done. More
Routine maintenance was a breeze! Bill Hevel was very professional in helping me to schedule my routine maintenance (oil change and tire rotation). He also arranged for a courtesy veh Bill Hevel was very professional in helping me to schedule my routine maintenance (oil change and tire rotation). He also arranged for a courtesy vehicle for me to use for the day while work was completed. I have been used Crown GMC twice now for my maintenance and I could not be happier. I strongly recommend Crown GMC. More
Great experience. Dave was great to work with and professional. Dave made sure the work was done in a timely manner, he was friendly and showed concern about getting Dave was great to work with and professional. Dave made sure the work was done in a timely manner, he was friendly and showed concern about getting my warranty work done in a satisfactory manner. More
Service Dept....Outstanding!!!! My first experience at Crown Buick/GMC as I have recently moved to Florida from Buffalo New York, it was excellent! David Biagi and other staff were My first experience at Crown Buick/GMC as I have recently moved to Florida from Buffalo New York, it was excellent! David Biagi and other staff were excellent to work with and took care of me promptly. If their Sales Dept. is anything like their Service Dept., when I am in the market for a new truck I will shop at Crown Buick/GMC. More
I will use them exsclusively for my GTO . Great Service, knowledge and expertise is top of the line. Dave was a great service manager to work with. . Great Service, knowledge and expertise is top of the line. Dave was a great service manager to work with. More
Service with Dave Crown Buick/GMC is always there to help! Pleasant, non pushy employees! David Biagi is excellent!! So personable an he really cares about his custo Crown Buick/GMC is always there to help! Pleasant, non pushy employees! David Biagi is excellent!! So personable an he really cares about his customers. Can talk to him at anytime! He will work with your time schedule and makes it clear he works for you! Will continue to use him as our service provider!!! More
Very kind and excellent people. I would say that I had an overall great experience with everyone at Crown Buick GMC in Saint Petersburg. I worked with Abimael Santiago Mateo, who was I would say that I had an overall great experience with everyone at Crown Buick GMC in Saint Petersburg. I worked with Abimael Santiago Mateo, who was very friendly and nice to deal with. We were able to communicate in person, through email, and via text, I hope you guys know how lucky you are to have employees like him. Everyone else I met at the dealership was extremely friendly and helpful, I have to mention my already dear friend Harry Ossenberg always polite or the nice lady at the front desk named Doris. The dealership itself is in a great location with easy access. Thanks for checking in about the experience. I would recommend your dealership to anyone interested in getting a car or service. More
Good Service and Kind Staff After a rather rocky start they've improved their efforts at creating a good experience when you bring your car in for service. Michael Gregory has a After a rather rocky start they've improved their efforts at creating a good experience when you bring your car in for service. Michael Gregory has always been polite and kind in his dealings with me and makes every effort to keep "my" wishes in mind. Hope he and the rest of the staff keep up the good work. More