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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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December 07, 2015

Great. Service My first service here Dave Biagi gave me excellent service and also he had good customer relations and I will be back Thanks Bill and Dave excellent s More

by OldSchool 1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Biagi
Dec 08, 2015 -

Crown Buick GMC responded

Hello OldSchool 1977! Thanks for sharing your feedback. We're glad you had a great experience on your first service visit to our dealership, and that Bill and Dave made you feel like you were in good hands. We look forward to seeing you again! Regards, Crown Buick GMC

December 04, 2015

awsome awsome There are 2 service advisors who are the best I've ever dealt with bill hevel and Dave biagi...keep up the great work and u both will be very success More

by thankful guest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Ruset, Abimael Mateo, Dave Biagi
December 04, 2015

Best i have dealt with! I brought my 06 Lucerne in for extensive service and costs were borderline to repair or trade. Mark Ruset and then Bill Hevel worked with me to get th More

by billyboy100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Ruset
Dec 07, 2015 -

Crown Buick GMC responded

hello billyboy100! Thanks for taking the time to share your experience with us. We're happy to hear that Mark and Bill were able to work with you to keep your service costs down, and that you felt well taken care of by the Crown Buick GMC team. We hope to see you again for your next service visit. Regards, Crown Buick GMC

December 03, 2015

Great professional service and efficient wait time. Greg has always been my service advisor. He knows me and my car whenever I need service. I highly recommend him. He is professional and work with More

by lclaxto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Dec 04, 2015 -

Crown Buick GMC responded

Hello Iclaxto, thank you for taking the time to share your experience with us! We're happy to hear that Greg continues to extend such great service to you, and makes you feel like your vehicle is in good hands at our dealership. We look forward to seeing you again soon on your next service visit! Regards, Crown Buick GMC

December 02, 2015

Great experience. Very helpful. Gave me a loaner car while mines was being fixed. Very pleasent and helpful. I enjoy dealing with William and will bring my car back her More

by Maimakamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2015

Awesome! Absolutely wonderful customer service department at Crown Buick. They make it SO easy to bring my vehicle in for routine maintenance using email remin More

by Sammy-Jo Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gregory
Dec 03, 2015 -

Crown Buick GMC responded

Thank you for sharing your experience with us, Sammy-Jo! It's great to hear that our scheduling and reminder systems are working out well for you. Michael's attentiveness and commitment to customer care are qualities that we're glad you're seeing in our entire service team, and we hope they continue to make your experiences at our dealership so great! We look forward to seeing you again soon. Regards, Crown Buick GMC

December 01, 2015

excellent service Very friendly staff and excellent service. The complimentary wash is nice also. I live in the north and my dealership there does not do that. More

by denny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
November 30, 2015

Tire repair My experience has always been great with this dealership.. William Hevel was excellent to work with and is VERY customer focused. I had an issue More

by Julie
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dec 01, 2015 -

Crown Buick GMC responded

Hello Julie, Thanks for taking the time to share your feedback with us. It's wonderful to hear that William was attentive to your needs and helped you get your car in for service and repaired expeditiously. We hope to see you in the future for your vehicle's next service. Sincerely, Crown Buick GMC

November 28, 2015

Oil change Bill Hevel and Dave Bagi have always given me excellent service sense day one. It was time for an oil change and I was in and out and no time. They ev More

by Ryan Lawton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Biagi
Nov 30, 2015 -

Crown Buick GMC responded

Hello Ryan, Thank you for your review about your great experience with Bill and Dave. It's wonderful to hear that they continue to meet all of your service needs, and we look forward to seeing you again on your next service visit. Sincerely, Crown Buick GMC

November 23, 2015

Greg Berry Big thanks as always to Greg for his excellent service and support for my car. He always goes the extra mile to make me feel like a VIP More

by Mary61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
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