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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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January 16, 2016

professional service Professional service manager, couldn't have been more helpful and no waiting, had an appointment and was in right on time and out. Thanks Greg More

by stpetestew1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
January 16, 2016

last minute service Came in last minute for service.They got me right in away and fixed my problem. I went to someone else for new tires and they failed to balance my car More

by Tracy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2016

always a pleasure We've dealt with Bill Hevel several times and know that our Buick will be taken care promptly. He's professional and friendly. Its nice that he rememb More

by cp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Ramon
Jan 18, 2016 -

Crown Buick GMC responded

Thanks for sharing your feedback, cp! We're so glad that Bill has made you feel so well accommodated, and could oversee your service experiences to ensure that your car is so well taken care of! We appreciate your business, and hope to see you again in the future. Regards, Crown Buick GMC

January 15, 2016

Excellent service and review of required work Went for oil change and rotate tires. Billl Hevel, service advisor took care of me quickly and professionally. He advised that I should have my tran More

by skinynick123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know the name of the service tech, but he was very knowledgeable and provided quick and reliable service.
January 15, 2016

Great Service! I absolutely LOVE my GMC! I travel frequently and want to ensure it is always good to go. I wish I knew more about taking great care of it.. but I do More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
January 15, 2016

Excellent service I was met promptly when bringing in my Terrain for servicing on Jan 14th. I was also assisted quickly in looking at new autos for leasing in a few mon More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Ramon
January 14, 2016

Service Review I have been buying GMC Vehicles from Crown for many years and have always been completely happy with the Sales Department and Crown as a whole. While More

by fuzzworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jan 18, 2016 -

Crown Buick GMC responded

Hello Allen! Thanks for sharing your feedback. It's great to hear that Greg was able to be so accommodating to you, and could ease your concerns about leaving your car with us for extended service. We're glad that he was so receptive to your needs, and ensured that your car was efficiently taken care of, and at a price that fit into your budget. We appreciate your business, and look forward to working with you again in the future. Regards, Crown Buick GMC

January 13, 2016

Car would not start AAA could not solve the problem so we had the car towed to Crown Buick. Service was excellent. Problem was quickly diagnosed and only a new battery wa More

by bill11216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2016

Warrant work on faulty window control switch I am a RI resident and had a problem with the power window control switch on the driver side, it controls all the power windows. William Hevel helped More

by VinR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ossenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2016

Great Dealership and even better service I haven't had too many positive experiences in getting my vehicles services over the years and have never written a review but was compelled to write More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Jan 14, 2016 -

Crown Buick GMC responded

Hello Tom! Thank you for taking the time to share your review. It's great to hear that Dave went above and beyond to ensure that you had such an excellent experience. We're glad that he made you feel well accommodated, and made sure you had all of the information about your vehicle's repair needs. It's wonderful to know that he exceeded your expectations, and was able to extend top notch service to you that our valued customers deserve. We appreciate your 5 star rating, and look forward to seeing you again for your next service visit. Regards, Crown Buick GMC

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