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Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,603 Reviews of Crown Buick GMC - Service Center
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January 29, 2016
Best place ever! This place truly rocks! Customer service is awesome, and they had me in and out within a hour! Would not go anywhere else! Thank you! This place truly rocks! Customer service is awesome, and they had me in and out within a hour! Would not go anywhere else! Thank you! More
by Scott .B
Employees Worked With
January 28, 2016
Excellent Experience Today I was a first time service customer with Crown GMC. I was looking for a more local dealer to care for my GM vehicle. Since Crown Audi has been b Today I was a first time service customer with Crown GMC. I was looking for a more local dealer to care for my GM vehicle. Since Crown Audi has been beyond terrific with our other car, it was an easy decision to stay in the Crown family. From making my appointment via phone to picking up my detailed SUV (even in the rain), the experience was excellent in all categories. The work requested was performed properly and in a timely manner. William(Bill) Hevel was professional, informative and diligent in making my service perfect. I am very pleased I made the switch to Crown GMC. Thank you! More
by boltspeedman
January 27, 2016
Excellent Service This is the premier dealership to have your GM car serviced. Christopher Sullo took great care of me, and Chris Barnes took great care of my vehicle. This is the premier dealership to have your GM car serviced. Christopher Sullo took great care of me, and Chris Barnes took great care of my vehicle. They had my car in and out in under an hour and they washed it! Go see this dream team for any of your vehicle needs. More
by tbrett64
Employees Worked With
Christopher Sullo (Service) Chris Barnes ( Technician)
January 27, 2016
service Today 1/27/2016 I came to your Parts and Service Dept. I met with Jeff,David Zeigler,Dave Biagi,and Doris Smith,I had such a positive and up beat expe Today 1/27/2016 I came to your Parts and Service Dept. I met with Jeff,David Zeigler,Dave Biagi,and Doris Smith,I had such a positive and up beat experience.The week before I had purchased a used car from a competitor,my first mistake. I was not given a Remote and everytime I locked my car the alarm would go off.The above mentioned people made me feel that I was important and that my business was too. I am a Canadian Snowbird and will be passing on the positive experience .Totally Satisfied Customer,Kathy Laur More
by happycamper
Employees Worked With
David Zeigler,Doris Smith,, Dave Biagi
January 26, 2016
excellent service Bill was very pleasant to work with, and his experience helped to diagnose correctly the noise when applying the break. Took time to arrange transport Bill was very pleasant to work with, and his experience helped to diagnose correctly the noise when applying the break. Took time to arrange transportation to and from the dealership. More
by cesjo
Employees Worked With
January 26, 2016
excellant service came in to have my brake light switch fixed and to have tarction control light and abs light checked to see why they keep coming on and they found tha came in to have my brake light switch fixed and to have tarction control light and abs light checked to see why they keep coming on and they found that it needed to be updated on program also they checked my brakes and found that i need to have front pads replaced . christopher called and let me know what was going on and how much it would cost . price was good so i told him to have everything done he did and had it fixed and washed for me before i came in to pick up .great customer service More
by kevin
Employees Worked With
Christopher Sullo
January 24, 2016
Quick service Came in after a long day of work and Bill got me in and out. He's great, the reason I always bring my car to Crown Buick. Came in after a long day of work and Bill got me in and out. He's great, the reason I always bring my car to Crown Buick. More
by Tds2904
Employees Worked With
January 23, 2016
Service review Dave Biagi is a great service man with a strong work ethic.when I entered he was ready for me and made it easy to gety in and out. You all had a c Dave Biagi is a great service man with a strong work ethic.when I entered he was ready for me and made it easy to gety in and out. You all had a car ready. Also the repair was done quickly with flexible pick up times More
by Robertdesapio
Employees Worked With
Dave Biagi
January 20, 2016
$1300 and 3 trips to service, my car still has same problem The whole service department are great people, they really care about their customers. But I will not be returning here for service anymore. Anytime a The whole service department are great people, they really care about their customers. But I will not be returning here for service anymore. Anytime anything needs to be done on my car it's an all day event (6+ hours of waiting) anything from lower control arms, to an alignment, to a transmission flush. I'm there all day. Yet leave with a new different issue with my vehicle, or the same problem I went in for in the first place, just bigger holes in my pockets. More
by ORD2TPA
Employees Worked With
Michael Gregory, Dave Biagi
January 19, 2016
TRAVELING DILEMA (By Randall Cooper -- Mansfield, OH) I was visiting my brother in St. Petersburg with a newly acquired 2013 Buick Enclave (17,000 miles). The air conditioner would not work. After takin I was visiting my brother in St. Petersburg with a newly acquired 2013 Buick Enclave (17,000 miles). The air conditioner would not work. After taking the Buick to Crown Buick to have the air conditioner repaired, I was advised by William Hevel that I also had a power steering problem that I was not aware of. After his review, I was informed he would need the car until Saturday or Monday. Immediately, he made arrangements for me to have a rental car. During this process, William handled himself in a professional, courteous manner. As work was being done, William kept me apprised of the progress. The work was completed within the timeframe he promised. William Hevel is definitely an asset to your organization. I also appreciate the fact that my dirty car was returned to me washed. Thanks, Bill, for a job well done! More
by coop
Employees Worked With
