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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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February 09, 2016

MY experience at Crown Buick gmc in Saint Petersburg, Florid down here from michigan. Had some concerns with our 2016 Acadia. Crown was the best! Service advisor Dave Biagi took of everything. kind, courteous, More

by Carol,rick123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
Feb 11, 2016 -

Crown Buick GMC responded

Thanks for the great rating, Carol,rick123456! We're happy to hear that Dave was able to take care of your vehicle and make sure all of your concerns were put to rest. It's great to know that he made your visit from out of town pleasant and accommodating! We appreciate your business, and hope you'll consider us should you ever need service again while in the area. Regards, Crown Buick GMC

February 09, 2016

Always a pleasant experience Good timely factory service,always helpful in getting issues solved the first time and advising the customer of any upcoming service. Thanks to Dave More

by Mack's 2015 Denali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
February 08, 2016

Always top notch Went in unexpected with a concern and as always bill hevel provided the best customer service ever. This is the reason I will continue to go to crown More

by thankful guest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2016 -

Crown Buick GMC responded

Thanks for the great rating, thankful guest! We are glad to hear that Bill was able to be so accommodating through your unexpected service visit. It's great to know that you continue to have such fantastic experiences with him! We appreciate your business and look forward to seeing you again in the future. Regards, Crown Buick GMC

February 06, 2016

Changing service reps to Bill Hevel was excellent! Unlike my previous 5 services, since changing to Bill my service has been exceptional. thorough and customer friendly. Bill Listened to my concerns a More

by Steve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2016 -

Crown Buick GMC responded

Hello Steve! Thank you for taking the time to share your feedback with us. It's wonderful to hear that Bill was able to make your service experience so pleasant. We're glad you felt like your questions and concerns were addressed, and that he was able to ensure that your car was well taken care of. We appreciate your business, and hope you'll keep us in mind for future service visits! Regards, Crown Buick GMC

February 06, 2016

repair We are from mo. And had transmission problen.greg was so very nice and helpful from who to call for tow to a loaner. everything so easy .if o lived in More

by bill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Berry
February 05, 2016

Routine service Im here yet again to get an oil change, fuel injectors cleaned tires rotated and balanced and the 4x4 shifter serviced and I've got nothing less than More

by Ryan Lawton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Biagi
Feb 08, 2016 -

Crown Buick GMC responded

Thanks for the great rating, Ryan! It's wonderful to hear that you continue to have nothing short of excellent service visits, and that Dave and Bill have made sure that your car is well taken care of. We're glad they're always on hand to ensure that all of your questions and concerns are answered! We appreciate your business, and look forward to seeing you again next time your vehicle is ready for service. Regards, Crown Buick GMC

February 04, 2016

Great service, great advisor This is the only dealer that I have continually brought my Terrain back to for service. Honest and caring staff. Car repared or serviced correctly. More

by Lafitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2016

Superior Experience Crown Buick GMC, St. Petersburg, in my opinion, offered a superior car leasing experience. Our sales representative, Tammy Wagner, was welcoming, li More

by eastlake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2016 -

Crown Buick GMC responded

Thank you for sharing your feedback, eastlake! We're happy to hear that you have had such great experiences with us, both with leasing your vehicle and while having it serviced. It's wonderful to know that Tammy made you feel so accommodated and well informed, and made the process of leasing your car quick and easy. It's also great to hear that William has made your service visits so convenient, taking care of your vehicle's maintenance needs quickly and getting it back to you looking great. We appreciate your business, and look forward to seeing you again for your next service visit! Regards, Crown Buick GMC

February 03, 2016

Great Service My new La Crosse was just serviced at Crown Buick and the experience was excellent. Scheduling the service was easy and efficient. My service advise More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sullo
Feb 05, 2016 -

Crown Buick GMC responded

Thanks for the great rating, Rob! It's great to hear that Chris was able to make your service experience so pleasant, and ensure that your car was well taken care of. We're glad we were able to get your car in and out so quickly! We appreciate your business, and hope to see you again for your car's next service. Regards, Crown Buick GMC

January 29, 2016

Fantastic Customer Service and Quick Repair Bill Hevel was an absolute pleasure to meet and made the entire process of having to repair my SUV a seamless and positive experience. He kept me info More

by EMATHEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 01, 2016 -

Crown Buick GMC responded

Thanks for taking the time to share your feedback, EMATHEWS! We're happy to hear that you had such a pleasant service experience with Bill, and that he was able to ensure that you felt well accommodated and informed throughout the process. It's great to know that you felt at ease and like your car was in great hands! We appreciate the recommendation, and hope to work with you again in the future. Regards, Crown Buick GMC

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