Crown Buick GMC - Service Center

Routine maintenance Able to make an appointment that fit my schedule. William Hevel was great. He came out to meet me at my car and was quick and professional in getting Able to make an appointment that fit my schedule. William Hevel was great. He came out to meet me at my car and was quick and professional in getting my car taking care of. They provided a car shuttle to get me to work and came back at my request to pick me up after my car was ready. I would highly recommend Crown Buick GMC to my friends and family. More

Great service Chris was extremely helpful and was very considerate of my hectic work schedule and therefore very accommodating in getting the work done in a very ti Chris was extremely helpful and was very considerate of my hectic work schedule and therefore very accommodating in getting the work done in a very timely manner More

Great service I had the unfortunate experience of breaking dow on a Saturday afternoon in St.Pete Beach Luckily search service in the area and found Crown Buick, I had the unfortunate experience of breaking dow on a Saturday afternoon in St.Pete Beach Luckily search service in the area and found Crown Buick, Fortunately a service coordinator named Dave Biagio was still on duty and comforted me that my unit would be looked at the first thin that service opened on Monday AM. True to his word my vehicle was repaired at no cost under the GMC warranty No only repaired bt washed and cleaned. Never before have I had such service including pickup for delivery. Great!!!!! More

Superior Customer Service by Greg Berry Greg Berry, Service Drive Manager, continuously provides stellar customer service on a regular and consistent basis. Mr. Berry takes the time to LIST Greg Berry, Service Drive Manager, continuously provides stellar customer service on a regular and consistent basis. Mr. Berry takes the time to LISTEN, re-state the problem for clarity, provide an accurate estimate as to what and WHY he believes in his guestimate may be causing the problem, describe in detail possible ways to solve the problem, and when a mutual decision has been made, make an on-spot estimate regarding the costs for the repair. What more can one want from a dealership? Fast, Fair, accurate and timely customer service is what its all about, and Mr. Berry has this down to a customer centered art. More

Oil change and replacement of brake light My wife and I have been dealing with Chris Sullo for years at another dealership. We needed an oil change and motorists were bringing to our attention My wife and I have been dealing with Chris Sullo for years at another dealership. We needed an oil change and motorists were bringing to our attention that our brake light was out. I called our dealership to make an appointment with Chris and they said he was no longer with that company. I made an appointment with a service rep for the next morning. My wife and I talked about finding where Chris was working so I Googled him and found out that he was working for Crown Buick. My wife called Crown and left Chris a message. He promptly called me back. We were so happy that we found Chris because he has always given us outstanding service. My wife made an appointment for the next morning and I cancelled our appointment with the other dealership. I had our car serviced today and like always Chris was waiting for me to arrive. He promptly wrote up my service order and all of my car needs were taken care of. Crown serviced my car in a timely fashion . Chris kept me updated with the status of my vehicle. Chris is an asset to Crown Buick GMC. More