Crown Buick GMC - Service Center

Super Service from Dave BIagi and Doris My sweet little Solstice had to be towed to the dealership. It wouldn't go. I had NO idea what was happening. Didn't know if it was going to be a BIG My sweet little Solstice had to be towed to the dealership. It wouldn't go. I had NO idea what was happening. Didn't know if it was going to be a BIG fix, a small fix or if it would be covered by the warranty. I wasn't able to to with it. I had an appointment I had to get to--fortunately a friend was able to take me. I called Dave, let him know my car was coming without me. He said "no problem-we'll see her when she gets here (yes my car is a girl and has a name! LOL), and give you a call when we know what's going on." He called within an hour and a half-it was the master cylinder and yes, it was covered--YAHOO!!!. He also took the initiative to look over the car while they had it to see if anything else needed repair or replacing. They did go ahead and do the maintenance service--oil change, etc. Nice, so I didn't have to make another trip in a couple weeks to have that done. He set me up with a loaner car--a nice loaner car--said he'd let me know when the car was ready and off I went. It was such a good feeling to TRUST completely that my car was in good hands, in capable hands. It felt terrific to get into that loaner car, drive away into my day knowing that I could give all my attention to the things I needed to accomplish because I didn't need to worry about whether or not my car was going to be fixed, fixed properly--I knew my car and I were in good hands. I didn't have to figure out how I was going to get around for the next few days while they waited for the part. I didn't have to rent a car or burden a friend with transporting me. I am soooooo very grateful for that!! When I came to pick up my car--Dave greeted me with a big smile, as usual. I went to pay the deductible and was warmly greeted by Doris, the cashier. There was an additional charge on my bill, that the computer through a default action, charged me for. She and Dave were happy to invest the time it took (not too long) to correct the issue. I can't say enough abut how so very pleased I am with the total package--the quality of the work, the STELLAR customer service and conveniences offered by Dave Biagi and Doris at Crown Buick. It is the most, worry-free, hassle free experience!! I would highly highly recommend Dave and the service dept. at Crown for repair needs! More

In and out service Dave Biagi did a great job of getting the service on my Acadia done quickly without any hassle. I am very thankful as I had my 3 year old twins with Dave Biagi did a great job of getting the service on my Acadia done quickly without any hassle. I am very thankful as I had my 3 year old twins with me, He and another gentleman fixed my bluetooth phone option. They had us in and out within the hour! Thanks Dave and your service crew! Lee White More

As Painless as a Breakdown Can Be My car broke down while vacationing in the St. Pete area. Service Advisor Dave Biagi was friendly and informative. The service department was able to My car broke down while vacationing in the St. Pete area. Service Advisor Dave Biagi was friendly and informative. The service department was able to have me back on the road within 24 hours. More

Best techs in town When there with my 2013 Camaro in for a check engine light and a few other issues. Bill was my advisor that helped me get everything written up right. When there with my 2013 Camaro in for a check engine light and a few other issues. Bill was my advisor that helped me get everything written up right. Bill introduced earlier to the tech working on my car (chris) fixed my car fast and right the first time!! I keep my car very clean and I fee the car came back cleaner!! Best techs in town thank you chris (tech) and Bill (advisor) More